Executive - Legal
svadha
Executive - CRM
svadha· CRM
About this role
Job Summary:
The Executive – CRM (Collections) is responsible for assisting with daily collections operations, ensuring timely follow-ups with customers, maintaining accurate receivables data, and supporting the CRM team in achieving cash flow targets through efficient coordination and communication.
Key Responsibilities:
💼 Customer Collections
- Follow up with customers for due and overdue payments as per agreed schedules
- Communicate regularly via phone, email, and written reminders
- Coordinate with accounts for payment reconciliation and receipt issuance
📋 Documentation & Reporting
- Maintain detailed records of collection status and customer communication
- Prepare daily/weekly MIS reports for outstanding balances and follow-up activities
- Ensure accurate documentation of receipts, ledgers, and follow-up logs
🤝 Customer Service
- Address basic queries related to invoices, payment schedules, and project updates
- Provide professional support to ensure smooth customer interactions
- Escalate critical or non-responsive cases to senior CRM personnel
🛠 System Use & Compliance
- Update CRM/ERP systems (SAP, Salesforce, etc.) with all customer payment data
- Ensure collection processes follow company policies and RERA guidelines
- Assist in audit preparation and documentation as required
Qualifications:
- Bachelor’s Degree in Commerce / Business Administration
- Knowledge of ERP/CRM software, MS Excel, and collection reporting
Key Skills:
- Strong communication and follow-up skills
- Attention to detail with excellent record-keeping
- Customer-centric approach with a solution-oriented mindset
- Ability to work in a target-driven, high-pressure environment
- Understanding of real estate billing and payment cycles
Frequently Asked Questions
Is the salary disclosed for the Executive - CRM position at svadha?
The salary for this Executive - CRM role at svadha is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive - CRM position at svadha located?
This Executive - CRM role at svadha is based in HYDERABAD, TG, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Executive - CRM role at svadha full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Executive - CRM role in the CRM department at svadha.
Which team or department does the Executive - CRM at svadha belong to?
This Executive - CRM position is part of the CRM department at svadha. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Executive - CRM position at svadha?
Click the "Apply Now" button on this page. You will be redirected to svadha's official application portal hosted on keka where you can submit your application directly.
When was the Executive - CRM job at svadha posted?
This Executive - CRM position at svadha was posted on Aug 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Executive - CRM
svadha
You'll be redirected to svadha's official application page on keka.