External Sales WSS

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

In this role, you will be responsible for achieving sales objectives within your designated territory by promoting Xylem products to customers in mining and industrial applications, while building strong relationships with both new and existing customers.

The role also includes building strategic relationships with consultants, contractors, and business managers, maintaining accurate customer records, delivering timely reporting, and collaborating effectively across sales and support functions.

Key Responsibilities

• Implement territory sales plans with the Sales Manager to achieve sales objectives and drive growth across assigned mining and industrial markets

• Conduct regular customer visits, provide product advice and technical guidance, and deliver engineering-based solutions that meet customer needs

• Identify and pursue new business opportunities using market intelligence, tender pipelines, and future construction leads

• Prepare sales orders, maintain accurate CRM records, contribute to sales meetings, and provide timely reports and customer updates

• Build strategic relationships with customers, consultants, contractors, and internal stakeholders, while acting as a trusted advisor on technical and service queries

• Support business growth through marketing initiatives, exhibitions, and trade shows, while adhering to pricing policies and EHS and QA standards

About You

You are a proactive sales professional who understands the importance of combining strong commercial execution with technical credibility. You bring familiarity with mining and industrial markets, understand core sales disciplines such as lead generation, pipeline management, and closing techniques, and can respond effectively to changing customer demands and market conditions.

Skills and Experience

• Experience in external sales, with exposure to mining and industrial markets highly regarded

• Qualifications in sales, marketing, engineering, or a related field are desirable, but not essential

• Sound understanding of sales principles, including lead generation, pipeline management, and closing techniques

• Strong communication, negotiation, problem-solving, and relationship-building skills, with a customer-focused approach

• Ability to respond to changing customer needs and market conditions, while managing priorities effectively across a field-based territory

• Proficiency in CRM systems and Microsoft applications, supported by relevant technical knowledge and market awareness 

Benefits

• Competitive salary + company bonus program

• Company-funded income protection insurance

• Subsidised health insurance for you and your immediate family

• 13% superannuation

• Gym membership discounts and wellbeing benefits

• Additional leave entitlements

• Structured training and career development pathways

• Xylem Watermark volunteer program participation

Why Join Xylem

Joining Xylem means becoming part of a team focused on delivering value to customers through strong technical support, responsive service, and effective sales execution. In this role, you will have the opportunity to influence sales growth, customer satisfaction, profitability, and market presence while working collaboratively across sales and support functions.

 If you are a driven sales professional with technical aptitude, market awareness, and a passion for building strong customer relationships, this is an opportunity to make a meaningful impact with Xylem.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.