FBS - Internal Audit Operations Manager

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

About the Role

This role enables the audit function through operational leadership, systems enablement, and portfolio level visibility. It ensures audit lifecycle resourcing and executive reporting operate efficiently and consistently across the organization. The role amplifies audit impact by improving processes, transparency, and data driven decision making, including leading executive-level audit reporting (example, Audit Committee and Executive Committee) and advancing the use of data analytics, automation, and AI to enhance audit insights and delivery effectiveness.

Essential Job Functions

• Lead the end-to-end development and continuous enhancement of management, including leveraging data analytics to generate insights, identify themes and trends, and deliver value-added reporting for audit leadership and senior stakeholders.
• Coordinate annual audit planning activities and quarterly refresh processes, including tracking updates, dependencies, and impacts to scope, timing, resourcing, and delivery, ensuring changes are consistently reflected across plans, systems, and stakeholder communications.
• Advance the use of data analytics, automation, and AI enabled capabilities to support audit delivery and strategic enhancements to the function.
• Oversee data analytics resources responsible for enabling data driven audit execution.
• Support the audit functions professional practices activities, including methodology updates, alignment with IIA standards, quality assurance and improvement program activities, and incorporation of leading practices into audit guidance, tools, and templates.
• Own the administration and ongoing evolution of the audit management system, leveraging platform functionality and configuring the system to align with audit methodology, planning, reporting, and evolving departmental needs.
• Oversee audit execution operations across the portfolio, including planning timelines, key milestones, and resource scheduling, ensuring appropriate capacity allocation, workload balance, and proactive management of resource constraints.
• Provide end-to-end operational visibility, monitoring execution progress and data quality, and identifying and mitigating risks to delivery.
• Perform other duties as assigned. 

• High School Diploma or equivalent required. 
• Bachelors degree preferred. Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or equivalent preferred 

Experience Requirements

• Minimum seven years in internal audit or equivalent required, preferably with focus on audit operations, data analytics, methodology, quality assurance, or transformation.

Additional Qualification

• Possesses strong product knowledge.
• Expertise in the audit lifecycle, methodology, reporting, insights generation, and IIA standards, complemented by strong technical data analytics capabilities (example, data extraction, transformation, and analysis tools) to enable data-driven audit insights.
• Possesses strong technical aptitude.
• Familiarity with audit software.
• Effective leadership skills.
• Ability to effectively lead through change while operating in an agile and adaptable manner.
• Strong governance and operating model design experience.
• Demonstrated written communication skills.
• Strong verbal communication and listening skills.
• Demonstrated project management skills.
• Effective interpersonal skills

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.