Sales Promoter Leader - Palu
cermaticom
Contract
Field Collection - Surabaya
cermaticom· Business Operations
About this role
Uraian Perusahaan
Uraian Pekerjaan
- Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.
- Menegosiasikan opsi pembayaran yang sesuai kepada nasabah.
- Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.
- Menganalisa hasil penanganan dan melakukan tindakan sesuai dengan ruang lingkup/wilayah kerjanya dan apabila diperlukan.
- Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor.
- Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat.
- Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan.
- Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.
- Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor .
Kualifikasi
- Minimal pengalaman 6 bulan di bank dan/atau multifinance (mempunyai pengalaman di industri fintech akan menjadi nilai tambah)
- Memiliki kendaraan bermotor dan minimal SIM C
- Minimal SMU atau sederajat
- Mempunyai kemampuan komunikasi dan negosasi yang baik
- Mempunyai kompetensi yang baik terutama di bidang field collection (penagihan lapangan) untuk pinjaman tanpa jaminan
- Memiliki persistensi dan orientasi yang kuat terhadap Pencapaian Target
- Mampu bekerja sama dalam team dengan interpersonal skill yang baik
- Familiar dengan penggunaan Aplikasi Komputer dan Microsoft Office
- Berdomisili di Surabaya dan sekitarnya
Informasi Tambahan
Frequently Asked Questions
Is the salary disclosed for the Field Collection - Surabaya position at cermaticom?
The salary for this Field Collection - Surabaya role at cermaticom is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Collection - Surabaya position at cermaticom located?
This Field Collection - Surabaya role at cermaticom is based in East Java, Surabaya, Surabaya, East Java, Indonesia, id. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Collection - Surabaya role at cermaticom full-time or part-time?
This is listed as a Contract position. It is posted as a Field Collection - Surabaya role in the Business Operations department at cermaticom.
Which team or department does the Field Collection - Surabaya at cermaticom belong to?
This Field Collection - Surabaya position is part of the Business Operations department at cermaticom. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Collection - Surabaya position at cermaticom?
Click the "Apply Now" button on this page. You will be redirected to cermaticom's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Field Collection - Surabaya job at cermaticom posted?
This Field Collection - Surabaya position at cermaticom was posted on Oct 21, 2025. Apply as soon as possible — early applications are often reviewed first.
Field Collection - Surabaya
cermaticom
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