Field Service Coordinator
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Field Service Coordinator
sulzer· E727 Sulzer Pumps Wastewater Spain S.A.U.
About this role
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
Job SummaryThe (Field) Service Sr. Coordinator is responsible for coordinating field service activities including installation, configuration, calibration, and repair of technical products and systems at customer locations. This role supports service delivery and may guide other professional-level staff in non-routine situations.
This job profile is intended for professional-level staff that works autonomously and may coordinate the activities of other professional-level staff, especially in non-routine situations.
The Field Service Supervisor plays a key role in ensuring that all services are executed with quality, efficiency, and safety. This role acts as a bridge between the customer and the national technical team, working closely with the Operations Director, the Operations Backoffice and the Workshop Coordinator. The supervisor is responsible for the end‑to‑end management of all field activities (maintenance, incidents, breakdowns, commissioning, and supervision).
Key Responsibilities
Technical team coordination: Assign daily tasks to field technicians based on priorities and workload, ensuring efficient execution.
Materials and resources control: Ensure that technicians have the necessary tools, materials, and documentation to complete tasks quickly and effectively.
Work order monitoring: Follow up on work orders, validate the technical closure, and ensure that all required information is included (photos, reports, readings, etc.).
Direct customer communication: Plan and coordinate field activities with the customer, ensuring that work can be carried out safely and within the agreed timelines.
Maintenance contract planning and tracking: Verify that all related documentation is up to date and that maintenance activities are carried out in accordance with contractual requirements.
Continuous improvement: Propose operational and procedural improvements based on field reality, and analyze the causes of rework and recurring incidents.
What you need to succeed
Experience & Technical Background
Proven experience in field service supervision or coordination within an industrial environment (e.g. civil construction, hydraulic installations, industrial maintenance).
Strong technical knowledge and diagnostic skills, with the ability to support and guide field technicians.
Experience working with field service management tools, work orders, and technical reporting.
Hands‑on exposure to on‑site customer environments, managing incidents, breakdowns, and maintenance activities.
Skills & Competencies
Ability to work autonomously while coordinating and prioritizing activities of a distributed field team.
Strong communication and customer‑oriented mindset, with proven experience dealing directly with customers on site.
Structured and proactive approach, with the ability to manage multiple tasks and priorities simultaneously.
Problem‑solving mindset and continuous improvement orientation.
Languages & Mobility
High level of English (able to communicate effectively with internal stakeholders and customers).
Availability to travel across Iberia as required by field activities.
What we offer you
A permanent contract.
A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
Restaurant tickets
Be part of an experienced, international team.
A good vibe working environment.
Company car as a tool of trade
Other fringe benefits
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
Frequently Asked Questions
Is the salary disclosed for the Field Service Coordinator position at sulzer?
The salary for this Field Service Coordinator role at sulzer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Coordinator position at sulzer located?
This Field Service Coordinator role at sulzer is based in Madrid. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Coordinator role at sulzer full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Coordinator role in the E727 Sulzer Pumps Wastewater Spain S.A.U. department at sulzer.
Which team or department does the Field Service Coordinator at sulzer belong to?
This Field Service Coordinator position is part of the E727 Sulzer Pumps Wastewater Spain S.A.U. department at sulzer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Coordinator position at sulzer?
Click the "Apply Now" button on this page. You will be redirected to sulzer's official application portal hosted on workday where you can submit your application directly.
When was the Field Service Coordinator job at sulzer posted?
This Field Service Coordinator position at sulzer was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Coordinator
sulzer
You'll be redirected to sulzer's official application page on Workday.