Field Service Engineer – Laundry Pump Systems

At Blueleaf, we’re dedicated to supporting over 4,000 care homes across the UK by providing essential products, consumables, furniture, and technical solutions. As part of our growth, we’re expanding our engineering team to deliver expert service and installation support for our customers.

We are looking for a motivated Field Service Engineer to join our technical services team, covering the Surrey region. This is a customer-facing role, responsible for the installation, servicing, and maintenance of laundry pump equipment in commercial and industrial laundry rooms within the care sector.

The role requires a mix of practical hands-on skills, electrical competency, and the ability to work independently while providing excellent service to our customers. Full product training will be provided.

This is a permanent full time role, working 40 hours a week, Monday to Friday. Typical working hours are between 08:00am to 5:00pm, however flexibility required to respond to emergency repairs outside of standard working hours.

Primary Responsibilities: 

• Install, service, and maintain laundry dosing and pump systems across care home sites.
• Diagnose and repair basic electrical and mechanical faults.
• Carry out planned preventative maintenance (PPM) and reactive support.
• Ensure all work complies with health & safety standards and company policies.
• Provide excellent customer service, ensuring minimum disruption in care environments.
• Maintain accurate records of all service and installation activities.
• Work closely with the wider Blueleaf customer support teams.

Skills & Experience:

We’re looking for someone who is:

• Electrically competent (basic knowledge of circuits, fault-finding, and safety) (desirable but not essential).
• Familiar with pumps, dosing systems, or mechanical equipment (desirable but not essential).
• Able to travel across the Surrey region, with occasional overnight stays if required.
• Self-motivated, reliable, and comfortable working independently.
• A strong communicator with good customer service skills.
• Willing to learn – full product training and support will be provided.
• Full UK driving licence (essential).
• Electrical/electromechanical background or qualification (preferred).
• Previous experience in a service/field engineer role (desirable but not essential).

What will we offer?

We will offer a salary of £39,000.00 with a review upon successful probation of £42,144.00, 33 days holiday inclusive of bank and public holidays.  You will be eligible for inclusion in a discretionary bonus scheme and a number of welfare benefits, such as auto-enrolment into our pension scheme, Death in Service benefit, access to our Medicash scheme that provides cash back towards everyday healthcare bills and a wide range of other wellbeing benefits including access to an employee assistance program.  You will receive full training and ongoing development, a company van, tools, PPE, and equipment provided.

Location

This role is required to cover the Surrey.

Next Steps

Apply now!

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