Field Service Manager
staffzone
Field Service Manager
smithsgroup2· Engineering
About this role
Company Description
TUTCO, LLC, a leading manufacturer of heat strips and heating elements, used in the HVAC and Appliance industry is seeking a highly motivated and detail-orientated Field Service Engineer to join the team in their greater Chicago area. TUTCO LLC is a Subsidiary of Smiths Group with Headquarters in London, England.
Job Description
Job Summary
The Field Service Engineer will install, maintain, and repair equipment on-site at customer locations. They serve as a key technical contact between the company and the customer.
Duties and Responsibilities
- Install, test, and commission equipment at client locations
- Diagnose and repair mechanical, electrical, or technical issues
- Perform preventive maintenance and upgrades
- Provide technical support and training to customers
- Document service visits, repairs, and maintenance activities
- Ensure compliance with safety standards and company policies
- Coordinate with internal teams (engineering, support, logistics)
- Travel to customer sites as needed
Qualifications
Qualifications
- Associate’s or Bachelor’s degree in Engineering, Electronics, or related field (or equivalent experience)
- Experience with troubleshooting technical equipment or systems
- Strong problem-solving and analytical skills
- Ability to read technical manuals, schematics, and diagrams
- Good communication and customer service skills
- Willingness to travel frequently
Key Skills
- Troubleshooting & diagnostics
- Customer service mindset
- Time management
- Technical aptitude
- Adaptability in field environments
Additional Information
- Medical, Dental, Vision
- 401k Retirement Plan with company match
- Life, Short-Term Disability
- Paid Vacation
- Paid Holidays
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)
Frequently Asked Questions
Is the salary disclosed for the Field Service Manager position at smithsgroup2?
The salary for this Field Service Manager role at smithsgroup2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Manager position at smithsgroup2 located?
This Field Service Manager role at smithsgroup2 is based in Chicago, Chicago, IL, United States, IL, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Manager role at smithsgroup2 full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Manager role in the Engineering department at smithsgroup2.
Which team or department does the Field Service Manager at smithsgroup2 belong to?
This Field Service Manager position is part of the Engineering department at smithsgroup2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Manager position at smithsgroup2?
Click the "Apply Now" button on this page. You will be redirected to smithsgroup2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Field Service Manager job at smithsgroup2 posted?
This Field Service Manager position at smithsgroup2 was posted on Jul 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Manager
smithsgroup2
You'll be redirected to smithsgroup2's official application page on SmartRecruiters.