Maintenance Technician
kiongroup
Field Service Technician 4
kiongroup· Dematic Corp. (ILD-US)
About this role
Dematic Corporation is now hiring a Regional Field Service Technician. Under the direction of the Field Service Manager, this position provides service and repair and service and maintenance training for installed Dematic systems and equipment. As the Dematic representative in the Customer's facility, this position is heavily responsible for maintaining customer goodwill toward Dematic. The primary objective is to ensure that Dematic systems have the greatest availability possible for customer use and that customers are satisfied with their Dematic system and equipment. This role can be based anywhere throughout North America, preferably by an airport for travel. Overtime and occasional weekend work may be required. This role will be 100% travel.
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: Logistics and Supply Chain Careers at Dematic
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $36 to $40 an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills
Tasks and Qualifications:
What you will do in this role:
Participates in semi-complex equipment trial runs, investigative tests, repairs, and overhauls.
Participates in training customers on semi-complex products and services.
Performs semi-complex maintenance on tools, test equipment, etc., and maintains documents of all inspections, maintenance and repair work, and failures.
Participates in responding to semi-complex service calls.
Participates in assessing the performance of semi-complex products/equipment based on field support data and recommends modifications or improvements.
Performs semi-complex work within the technical or paraprofessional areas.
Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Refers to complex, unusual problems for others.
Frequently Asked Questions
Is the salary disclosed for the Field Service Technician 4 position at kiongroup?
The salary for this Field Service Technician 4 role at kiongroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Technician 4 position at kiongroup located?
This Field Service Technician 4 role at kiongroup is based in Grand Rapids, MI, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Technician 4 role at kiongroup full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Technician 4 role in the Dematic Corp. (ILD-US) department at kiongroup.
Which team or department does the Field Service Technician 4 at kiongroup belong to?
This Field Service Technician 4 position is part of the Dematic Corp. (ILD-US) department at kiongroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Technician 4 position at kiongroup?
Click the "Apply Now" button on this page. You will be redirected to kiongroup's official application portal hosted on workday where you can submit your application directly.
When was the Field Service Technician 4 job at kiongroup posted?
This Field Service Technician 4 position at kiongroup was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Technician 4
kiongroup
You'll be redirected to kiongroup's official application page on Workday.