Field Service Technician - Virtual

Overview

Field Service Technician

• Do you like working with your hands?
• Are you mechanically inclined?
• Do you want to learn a trade?

The Field Service Technician is a great opportunity for someone who wants to start a career in the mechanical field.

As a Field Service Technician, you will be providing great customer service while you learn how to install and repair single and multi-functional office equipment and supporting software systems.

Responsibilities

Key Responsibilities

• Install, configure, repair and maintain Single-function / multi-functional and company products and systems at customer sites
• Performing equipment service on a required basis within specific time parameters
• Responding to customer calls in a prompt and efficient manner
• Completing preventative maintenance according to regular schedules
• Maintaining all Company tools and materials, including an accurate inventory of parts
• Communicating with the Supervisor regularly on all aspects of service
• Completing required service and equipment performance reports 
• Comply with established operational standards

Qualifications

To Succeed, You Will Need:

• Mechanical aptitude
• Experience with network connectivity 
• Knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions
• Post secondary technical/technologist course in electronics 
• Customer Service aptitude
• Excellent time management and communication skills
• CompTIA A+ and Network+ Certification is an asset
• Ability to work efficiently with minimal supervision
• Possess a valid driver’s license and reliable transportation required
• Some travel outside of your region will be required occasionally

Why Join?

VIRTUAL WORK

• This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

• Comprehensive health coverage plan that includes medical, dental, and vision
• Life insurance, disability, and wellness programs
• Vacation, Paid Personal Time, and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships, and more!

EMPLOYEE PERKS

• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement

• A (1) current vacancy exists.
• Canon Canada Inc. is committed to transparent and fair compensation and job postings. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
• Compensation Range $50,000-$56,300 (base salary + travel allowance) annually.

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