Field Services Admin / Admin Assistant
ufpi· UFP Site Built, LLC
About this role
UFP Site Built is the leader in designing and manufacturing value-added wood and non-wood products for the construction industry. We offer a wide variety of wood structural components, aluminum decks and rails, and light gauge steel structural components.
The Field Services Admin / Admin Assistant is responsible for performing data entry and providing support to Customers and Account Managers by maintaining frequent communication with both parties and by helping troubleshoot problems as they arise. This role would communicate with existing customers via phone, email or in-person within a high-volume environment. Works under general supervision.
Principle Duties and Responsibilities
- Managing high volume email communication using Microsoft Outlook.
- Data Entry into MiTek Business Application and Microsoft Excel
- Maintaining frequent communication with customer base and gathering information to ensure their satisfaction
- Communicating with Internal and External teams regarding repair orders and providing status updates
- Reviewing Design Plans/Layouts to ensure component and material accuracy and communicating component needs for Customers/Dealers/Contractors with the plant
- Communicating with Account Managers and Customer Service Reps to comply with customer requests and to troubleshoot and solve customer issues as they arise
- Working with Account Managers to enhance and provide a positive customer experience
- Attending shows, product introductions and trainings when necessary
- Preparing various reports and correspondence as required
- Performs other duties as required
Qualifications
Knowledge Required
- Minimum high school graduate required. Preferred Bachelor's Degree or Associates Degree in a Design related discipline
- Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
- Working knowledge of various office equipment (computer, scanner, etc.)
Skills and abilities
- Proficiency in the use of the English language in reading, writing and speaking
- Proficiency in the use of business math and algebra
- Ability to successfully communicate with all organizational levels
- Ability to communicate clearly via phone and email with co-workers and management
- Ability to organize and prioritize workload and manage time
- Ability to work hours mandated by management
- Ability to pass a drug test
Conduct
- Self-managing
- Highly motivated and enthusiastic
- Good interpersonal skills and good communicator
- Strong organization skills and detail oriented
- Be a team player and support the Company’s goals
- Conducts in a professional manner
Benefits currently offered to our employees:
- Medical insurance
- Health savings account with company contribution
- Dental insurance
- Vision insurance
- Basic and voluntary life insurance
- Disability insurance
- 401(k) plan with company match
- Paid vacation and holidays
- Stock purchase program with employee discount
- Educational reimbursement
- Wellness programs and challenges
- Other supplemental benefits
The Company is an Equal Opportunity Employer.
Frequently Asked Questions
Is the salary disclosed for the Field Services Admin / Admin Assistant position at ufpi?
The salary for this Field Services Admin / Admin Assistant role at ufpi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Services Admin / Admin Assistant position at ufpi located?
This Field Services Admin / Admin Assistant role at ufpi is based in San Antonio, TX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Services Admin / Admin Assistant role at ufpi full-time or part-time?
This is listed as a Part time position. It is posted as a Field Services Admin / Admin Assistant role in the UFP Site Built, LLC department at ufpi.
Which team or department does the Field Services Admin / Admin Assistant at ufpi belong to?
This Field Services Admin / Admin Assistant position is part of the UFP Site Built, LLC department at ufpi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Services Admin / Admin Assistant position at ufpi?
Click the "Apply Now" button on this page. You will be redirected to ufpi's official application portal hosted on workday where you can submit your application directly.
When was the Field Services Admin / Admin Assistant job at ufpi posted?
This Field Services Admin / Admin Assistant position at ufpi was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Services Admin / Admin Assistant
ufpi
You'll be redirected to ufpi's official application page on Workday.