Financial Counselor

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📍 Germantown, TN, USFULL TIME

About this role

Overview

Crestwyn Behavioral Health is seeking a Full Time Financial Counselor

 

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. 

 

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High school diploma or equivalent required.
  • Three or more years' experience in related field required. 
  • Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

BENEFITS:• Medical, Dental and Vision insurance• Life insurance• Short Term and Long Disability• 401(k) retirement savings plan with company match• FSA and HSA• Employee Assistance Program• Tuition Reimbursement Program• Growth Opportunities• Paid time off

Responsibilities

ESSENTIAL FUNCTIONS:

  • Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
  • Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
  • Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
  • Complete adjustment forms for any charity or administrative adjustments for approval.
  • Complete promissory notes for patients that request payment arrangements.
  • Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

  • Perform other functions and tasks as assigned.

Qualifications

 

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • Not applicable

 

ADDITIONAL REGULATORY REQUIREMENTS:

 

                                                                                                                                                                                             

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

 

CRSTYN

 

#LI-CRES

Frequently Asked Questions

Is the salary disclosed for the Financial Counselor position at acadiahealthcare?
The salary for this Financial Counselor role at acadiahealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Financial Counselor position at acadiahealthcare located?
This Financial Counselor role at acadiahealthcare is based in Germantown, TN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Financial Counselor role at acadiahealthcare full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Financial Counselor role in the Billing department at acadiahealthcare.
Which team or department does the Financial Counselor at acadiahealthcare belong to?
This Financial Counselor position is part of the Billing department at acadiahealthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Financial Counselor position at acadiahealthcare?
Click the "Apply Now" button on this page. You will be redirected to acadiahealthcare's official application portal hosted on icims where you can submit your application directly.
When was the Financial Counselor job at acadiahealthcare posted?
This Financial Counselor position at acadiahealthcare was posted on Jul 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Financial Counselor
acadiahealthcare
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