Float Medical Office Representative
commonspirit
OTHER
Float Medical Office Representative
commonspirit· Float Pool - Non-Nursing
About this role
Where You’ll Work
Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. CHI Saint Joseph Medical Group is dedicated to delivering customized care based on the unique needs of our patients and is recognized as a Best Place to Work in Kentucky for two years in a row (2023-2024).
CHI Saint Joseph Health is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians.
Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.
Job Summary and Responsibilities
As our Medical Office Representative, you will serve as the initial point of contact for our valued patients, expertly coordinating all referrals and authorizations to ensure seamless access to care.Every day you will deliver excellent customer service through clear and empathetic communications, efficiently managing phone calls and distributing messages to the appropriate personnel. You will also adeptly handle patient requests for referrals and authorizations, ensuring accuracy and timeliness.To be successful in this role, you will possess exceptional interpersonal and communication skills, a strong commitment to patient satisfaction, and a meticulous approach to administrative tasks. You will be a proactive team member, comfortable navigating various patient requests and contributing to a positive and efficient clinic environment.- Responsible for answering phone calls and scheduling patient appointments.
- Conduct patient pre-certification to ensure coverage for appointments and medical care.
- Schedule tests, procedures, and referral appointments.
- Communicate with patients regarding appointments and instructions for procedures and tests
- Collect insurance information and patient personal data.
- May collect fees such as co-pays / co-insurance.
Job Requirements
Required- High School GED High School diploma or GED, upon hire and
- Courses in and/or knowledge of medical terminology and Surgery procedures and, upon hire and
- Must have previous surgery scheduling experience and
- Must have computer and applications software experience
- None, upon hire
- Some college courses, upon hire
Frequently Asked Questions
Is the salary disclosed for the Float Medical Office Representative position at commonspirit?
The salary for this Float Medical Office Representative role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Float Medical Office Representative role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a Float Medical Office Representative role in the Float Pool - Non-Nursing department at commonspirit.
Which team or department does the Float Medical Office Representative at commonspirit belong to?
This Float Medical Office Representative position is part of the Float Pool - Non-Nursing department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Float Medical Office Representative position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the Float Medical Office Representative job at commonspirit posted?
This Float Medical Office Representative position at commonspirit was posted on May 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Float Medical Office Representative
commonspirit
You'll be redirected to commonspirit's official application page on icims.