Freight Audit Specialist

Company Description

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

· People First – We lead with care, connection, and respect.
· Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
· Safety – Built into every move we make.
· Results – High standards. Real outcomes.
· Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

Job Description

Key Responsibilities

• Audit freight invoices for rate accuracy, duplicate charges, fuel surcharges, accessorial fees, mileage, and other billing discrepancies by comparing invoices to rate confirmations, carrier contracts, bills of lading, proof of delivery, tariffs, and Transportation Management System (TMS) records.
• Research and resolve billing discrepancies, including overcharges, undercharges, missing documentation, disputed charges, credits, rebills, and payment adjustments by collaborating with carriers and internal departments.
• Monitor carrier portals, reconcile carrier statements, review aging invoices, and maintain accurate audit documentation to ensure timely invoice processing and payment accuracy.
• Prepare reports on freight audit performance, including invoice volume, dispute trends, recovered costs, processing accuracy, and recurring billing issues while recommending process improvements to reduce errors and unnecessary costs.
• Support month-end accounting activities by responding to inquiries from accounting, operations, and leadership while ensuring compliance with company policies, customer requirements, and applicable transportation regulations.

Work Environment

• Office-based work environment with frequent interaction between Accounting, Operations, and external carrier partners.
• Daily use of MercuryGate Transportation Management System (TMS), Microsoft Excel, and other business applications.
• Fast-paced environment requiring attention to detail, accuracy, and the ability to manage multiple priorities while meeting deadlines.

Days and Shift Information

• Monday – Friday
• 8:00 a.m. – 5:00 p.m.
• This is a full-time, in-office position. Remote or work-from-home options are not available.

Qualifications

Education

• High school diploma, GED, or equivalent required.
• Associate or bachelor's degree in Accounting, Finance, Supply Chain, Logistics, or a related field is preferred but not required.

Experience

• Minimum of two (2) years of experience in freight audit, transportation billing, logistics, accounts payable, or a related field.
• Required- Previous Less-Than-Truckload (LTL) transportation experience. Experience should include transportation operations, billing, auditing, or logistics—not solely dock operations.
• Experience with MercuryGate TMS is strongly preferred.
• Working knowledge of freight rates, fuel surcharges, accessorial charges, carrier contracts, tariffs, rate tables, EDI transactions, and common shipping documentation.
• Experience with truckload, intermodal, parcel, or multimodal transportation is preferred.
• Proficient in Microsoft Excel, including sorting, filtering, formulas, and data comparison.
• Experience creating reports, analyzing freight spend, and utilizing transportation management or enterprise accounting systems preferred.

Personality Traits

• Strong analytical and problem-solving skills with exceptional attention to detail.
• Highly organized and able to prioritize multiple tasks in a deadline-driven environment.
• Results-oriented with a commitment to quality and accuracy.
• Professional communicator with excellent written and verbal communication skills.
• Ability to build productive working relationships with internal teams and external carrier partners.
• Self-motivated and capable of working independently while contributing to team objectives.
• Demonstrates integrity, accountability, and a continuous improvement mindset.

Additional Information

Pay/Benefits/Perks

• $52,000–$55,000 
• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
• Medical, Dental, Vision, Life Insurance, Disability
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.