Front Desk Agent
mymvw
Front Desk Agent
mymvw· Steamboat Resort Village LLC
About this role
Hourly Rate: $24.50Targeted Application Deadline: 10/10/2026
Are you looking for a place where meaningful moments are made together?
Hourly Wage: $24.50
Shift: 1st/2nd; must be available to work weekends and holidays
Position type: Full Time
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit Eligibility will vary by position
Site Specific Perk:
Free onsite parking at base of ski resort area
Free Golf
Discounted meals, complimentary soft drinks
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Company branded winter coat and work shoe stipend provided
Seasonal Retention Bonus
Ski pass benefits/financing
Discounts on local food, fitness, recreation
As a Guest Services Agent, a typical day will include:
Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
Answers telephone calls and routes calls to the proper department as applicable.
May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Guest Services Agent at MVW:
Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Specific job duties may differ by property, size of team, or facility.
We are committed to providing associates with benefits including:
Medical/Dental/Vision Insurance (HSA & FSA available)
Paid Time Off
Paid Sick Leave per Colorado law
Paid Holidays/Paid Floating Personal Days
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Group Life/Disability Insurance
Tuition Reimbursement
Employee Assistance Program
Travel Discounts, including a family and friends’ rate
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Frequently Asked Questions
What is the salary for the Front Desk Agent role at mymvw?
The listed salary for this Front Desk Agent position at mymvw is USD 25+. This is an Full time role.
Where is the Front Desk Agent position at mymvw located?
This Front Desk Agent role at mymvw is based in Sheraton Steamboat Resort Villas. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Agent role at mymvw full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Agent role in the Steamboat Resort Village LLC department at mymvw.
Which team or department does the Front Desk Agent at mymvw belong to?
This Front Desk Agent position is part of the Steamboat Resort Village LLC department at mymvw. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Agent position at mymvw?
Click the "Apply Now" button on this page. You will be redirected to mymvw's official application portal hosted on workday where you can submit your application directly.
When was the Front Desk Agent job at mymvw posted?
This Front Desk Agent position at mymvw was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Agent
mymvw · 💰 USD 25+
You'll be redirected to mymvw's official application page on Workday.