Front Desk Agent
accorhotel
Full time
View & Apply →Front Desk Agent
About this role
Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description
Front Desk Agent
First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Starting Rate of Pay: $21.30 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $25.90 per hour.
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Maintain accurate records of daily transactions, including cash handling - currency exchange and balancing a float
- Serve as a sales agent promoting and up-selling hotel services
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Prior experience working with Opera or a related system
- Previous front desk experience is required, previous customer service experience is an asset
- Service focused personality is essential
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Additional Information
Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com
#CWMRLeadership
Frequently Asked Questions
Is the salary disclosed for the Front Desk Agent position at accorhotel?
The salary for this Front Desk Agent role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Agent position at accorhotel located?
This Front Desk Agent role at accorhotel is based in BC, Whistler, Whistler, BC, Canada, ca. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Agent role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Agent role at accorhotel.
How do I apply for the Front Desk Agent position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Desk Agent job at accorhotel posted?
This Front Desk Agent position at accorhotel was posted on Jul 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Agent
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.