Sous Chef
Belmond
Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany
Belmond· Front Office & Guest Relations
About this role
We are seeking for season 2026 a Front Desk Agent Turnante to join our dedicated team.
The ideal candidate is passionate about providing authentic hospitality, demonstrating care and attention to detail in every guest interaction.
You will report directly to the Front Office Supervisor.
Main duties & responsibilities:
- Manage Front Desk operations according to company policies while maintaining high service standards.
- Build and maintain professional relationships with guests and colleagues.
- Anticipate guests' needs and address any complaints effectively.
- Perform cash and credit transactions as required.
- Assist with guest check-in and check-out procedures efficiently.
- Minimum 1 year of experience in a similar role within luxury hotels.
- Fluent in Italian and English; knowledge of a third language is a plus.
- Excellent interpersonal and communication skills.
- Ability to remain calm and composed under pressure.
- Strong attention to detail and high standards of service.
- Proficient in Microsoft Office and hotel management systems.
Other requirements:
- Demonstrates effective communication and active listening skills.
- A collaborative team player who respects all team members and shares knowledge.
- Ability to manage multiple tasks, prioritizing effectively, even in fast-paced environments.
- Commitment to personal and professional growth within the hospitality industry.
- Contract: Seasonal labor contract according to C.C.N.L. Settore Turismo for the summer 2026 season.
- Accommodation: in a wonderful staff house that includes access to a swimming pool.
- Professional Development: Opportunities for learning and development, including career growth within our hotel cluster.
- Preferred rate experiences at Belmond destinations.
About Us:
A former 10th century castle, the 39 suites of Castello di Casole retain the ambience of a private country house. It is a gateway to rolling hills, olive groves, and vineyards, as well as Tuscan towns Siena, Florence, and San Gimignano. The hotel is rooted in its agricultural past, displaying Etruscan artifacts found across its 3,200 acres. Its cuisine celebrates its surroundings, with a farm-to-table concept and a focus on simple, fresh produce. Expansive gardens are complemented by an infinity pool and a spa housed in the former wine cellar. Two private villas reflect Tuscan tradition. Guests are invited to take in the landscape with activities ranging from stargazing and hiking to wine tasting and truffle hunting. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
The Belmond & LVMH Family:
Castello di Casole is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains, and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
Frequently Asked Questions
Is the salary disclosed for the Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany position at Belmond?
The salary for this Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany role at Belmond is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany position at Belmond located?
This Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany role at Belmond is based in Siena, Province of Siena, Italy. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany at Belmond belong to?
This Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany position is part of the Front Office & Guest Relations department at Belmond. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany position at Belmond?
Click the "Apply Now" button on this page. You will be redirected to Belmond's official application portal hosted on workable where you can submit your application directly.
When was the Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany job at Belmond posted?
This Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany position at Belmond was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Agent Turnante, Castello di Casole, A Belmond Hotel, Tuscany
Belmond
You'll be redirected to Belmond's official application page on workable.