Front Desk Attendant
ranmission
Front Desk Attendant
ranmission· Family Centre
About this role
Front Desk Attendant
Chilliwack, BC | Casual
$22.15 per hour (plus $1.20/hour overnight shift differential when applicable)
Ruth & Naomi's Mission is seeking warm, dependable, and professional Front Desk Attendants to join our team at the Family Centre.
As the first point of contact for residents, program participants, visitors, community partners, and guests, you'll play an important role in creating a safe, welcoming, and respectful environment. This position combines reception and access control responsibilities with participant engagement, de-escalation, safety monitoring, and facility support in a dynamic, fast-paced environment where every shift is different.
If you're passionate about serving others, enjoy working with people, and thrive in a role that blends customer service with community support, we'd love to hear from you!
What You'll Do
• Welcome residents, participants, visitors, and community partners with professionalism and respect
• Manage front desk operations, access control, phone calls, and visitor check-ins
• Monitor building activity and respond calmly to safety concerns and incidents
• Apply de-escalation techniques to help maintain a safe environment
• Complete incident reports, shift logs, and other required documentation
• Conduct regular patrols and monitor CCTV systems
• Maintain a clean, organized, and welcoming reception area and common spaces
• Support staff and participants with day-to-day operational needs
What You'll Bring
• Minimum one year of experience in a front desk, client support, security, or community services role
• Experience working with vulnerable populations is highly preferred
• Strong customer service, communication, and interpersonal skills
• Ability to remain calm and professional in challenging situations
• Strong observation, problem-solving, and documentation skills
• First Aid, De-escalation, and Naloxone training (or willingness to obtain)
• A compassionate, respectful, and team-oriented approach
Compensation & Benefits
• $22.15 per hour
• Additional $1.20/hour overnight shift differential when applicable
• Employer-paid extended health benefits (for eligible full-time employees)
• RRSP matching program (for eligible full-time employees)
• Education and training opportunities
Why Join Us?
At Ruth & Naomi's Mission, every interaction matters. As a Front Desk Attendant, you'll help create a safe, welcoming, and hope-filled environment while supporting individuals experiencing homelessness, poverty, addiction, and other complex barriers. Your kindness, professionalism, and ability to respond with compassion can make a lasting difference every day.
Schedule
• Casual
• Primarily day and evening shifts, with overnight shifts available as operationally required
• Weekend and holiday availability required based on operational needs
View the full Job Description HERE!
Frequently Asked Questions
Is the salary disclosed for the Front Desk Attendant position at ranmission?
The salary for this Front Desk Attendant role at ranmission is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Attendant position at ranmission located?
This Front Desk Attendant role at ranmission is based in Chilliwack, British Columbia, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Attendant role at ranmission full-time or part-time?
This is listed as a Casual position. It is posted as a Front Desk Attendant role in the Family Centre department at ranmission.
Which team or department does the Front Desk Attendant at ranmission belong to?
This Front Desk Attendant position is part of the Family Centre department at ranmission. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Attendant position at ranmission?
Click the "Apply Now" button on this page. You will be redirected to ranmission's official application portal hosted on bamboohr where you can submit your application directly.
When was the Front Desk Attendant job at ranmission posted?
This Front Desk Attendant position at ranmission was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Attendant
ranmission
You'll be redirected to ranmission's official application page on bamboohr.