Front Desk Operations Supervisor

mymvw· Marriott Resorts Hospitality Corporation
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📍 Marriott's Manor Club at Ford's ColonyFull time💰 USD 20+
Full timeMarriott Resorts Hospitality Corporation

About this role

Hourly Rate: $20.10

Regular Full-time Position

Shift:1st/2nd: Must be available weekends and holidays

Hourly Wage: $20.10

Where great benefits lead to a life fulfilled:

  • Competitive pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

Site Specific Perks:

  • Complimentary work shoes provided 2x per year 

  • Complimentary soft drinks 

  • Associate of the month program 

  • Quarterly team outings 

  • On Site Free Parking 

  • Monthly cell phone discounts 

  • Fitness center discounts 

  • Meal subscription plan discounts 

 

Front Desk Operations Supervisor

Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Supervise other front desk associates to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Process all owner/guest check-ins while confirming reservations and villa/room assignments. Process all payment types such as room charges, cash, checks, and credit/debit cards. Coordinate with Housekeeping to track readiness of rooms for check-in. Anticipate and address owner/guests' service needs.  

    

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.  

 

CORE WORK ACTIVITIES 

  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.  

  • Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. 

  • Anticipate and address guests' service needs.  

  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.  

  • Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards.  

  • Stand, sit, or walk for an extended period of time.  

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. 

  • Perform other duties as assigned.   

  • Attention to customer service with a professional and pleasant personality. 

  • Available to work a flexible schedule including evenings, weekends, and holidays.   

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Frequently Asked Questions

What is the salary for the Front Desk Operations Supervisor role at mymvw?
The listed salary for this Front Desk Operations Supervisor position at mymvw is USD 20+. This is an Full time role.
Where is the Front Desk Operations Supervisor position at mymvw located?
This Front Desk Operations Supervisor role at mymvw is based in Marriott's Manor Club at Ford's Colony. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Operations Supervisor role at mymvw full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Operations Supervisor role in the Marriott Resorts Hospitality Corporation department at mymvw.
Which team or department does the Front Desk Operations Supervisor at mymvw belong to?
This Front Desk Operations Supervisor position is part of the Marriott Resorts Hospitality Corporation department at mymvw. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Operations Supervisor position at mymvw?
Click the "Apply Now" button on this page. You will be redirected to mymvw's official application portal hosted on workday where you can submit your application directly.
When was the Front Desk Operations Supervisor job at mymvw posted?
This Front Desk Operations Supervisor position at mymvw was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Operations Supervisor
mymvw · 💰 USD 20+
Apply for this role ↗

You'll be redirected to mymvw's official application page on Workday.