Front of House Team Member
accorhotel
Front of House Team Member
About this role
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
-Handle any guest complaints and/or remarks made at the front desk.
-Contribute to guest satisfaction at all times by providing high quality services throughout their stay.
-Ensure service standards are followed with friendly and engaging service
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
Qualifications
- Service focused personality is essential.
- Previous experience in a similar role is an asset.
- Prior experience working with OPERA CLOUD system.
- Strong interpersonal and problem solving abilities.
Additional Information
Benefits:
- Salary £14.80 per hour.
- Employee discounted rates in Accor Hotels worldwide.
- Excellent training and development opportunities within the hotel and throughout Accor worldwide.
- Complimentary meals on duty.
- Recommend a Friend bonus.
- Cycle to Work Scheme.
- Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.
Frequently Asked Questions
What is the salary for the Front of House Team Member role at accorhotel?
The listed salary for this Front of House Team Member position at accorhotel is GBP 15+. This is an Full time role.
Where is the Front of House Team Member position at accorhotel located?
This Front of House Team Member role at accorhotel is based in England, gb, London, London, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front of House Team Member role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Front of House Team Member role at accorhotel.
How do I apply for the Front of House Team Member position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front of House Team Member job at accorhotel posted?
This Front of House Team Member position at accorhotel was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Front of House Team Member
accorhotel · 💰 GBP 15+
You'll be redirected to accorhotel's official application page on SmartRecruiters.