Spa Supervisor
tfghospitality
Front Office Associate - Chinese speaker
tfghospitality· Hotel_Front Office
About this role
Overview
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
Job Description
Job Summary:
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Answer phone calls and assist with inquiries and requests.
- Manage reservations and bookings.
- Handle cash and credit card transactions.
- Assist with various administrative tasks, including filing, data entry, and photocopying.
- Maintain a clean and organized reception area.
- Liaise with other departments to ensure the smooth running of the hotel.
Desired Skill & Expertise
Qualifications and Skills:
- High school diploma or equivalent.
- Previous experience in customer service or administrative role preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work well under pressure and in a fast-paced environment.
- Proficiency in Microsoft Office and other relevant software.
- Attention to detail and accuracy.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Frequently Asked Questions
Is the salary disclosed for the Front Office Associate - Chinese speaker position at tfghospitality?
The salary for this Front Office Associate - Chinese speaker role at tfghospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Associate - Chinese speaker position at tfghospitality located?
This Front Office Associate - Chinese speaker role at tfghospitality is based in Dubai, AE. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Associate - Chinese speaker role at tfghospitality full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Front Office Associate - Chinese speaker role in the Hotel_Front Office department at tfghospitality.
Which team or department does the Front Office Associate - Chinese speaker at tfghospitality belong to?
This Front Office Associate - Chinese speaker position is part of the Hotel_Front Office department at tfghospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Associate - Chinese speaker position at tfghospitality?
Click the "Apply Now" button on this page. You will be redirected to tfghospitality's official application portal hosted on icims where you can submit your application directly.
When was the Front Office Associate - Chinese speaker job at tfghospitality posted?
This Front Office Associate - Chinese speaker position at tfghospitality was posted on Jul 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Associate - Chinese speaker
tfghospitality
You'll be redirected to tfghospitality's official application page on icims.