Front Office Manager
accorhotel
Full time
Front Office Manager
About this role
Company Description
Job Description
We are seeking a dynamic and customer-focused Front Office Manager to join our team in Sofitel Mumbai BKC. As the Front Office Manager, you will play a crucial role in ensuring exceptional guest experiences and overseeing smooth front office operations at our hotel.
- Lead and manage the front office team, including reception, concierge, and reservations staff
- Develop and implement strategies to enhance guest satisfaction and operational efficiency
- Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries
- Train and motivate front office staff to deliver high-quality customer service
- Manage guest complaints and resolve issues promptly and professionally
- Coordinate with other departments to ensure seamless guest experiences
- Monitor and optimize front office performance metrics and guest satisfaction scores
- Manage department budgets and control expenses
- Ensure compliance with brand standards and local regulations
- Implement and maintain efficient front office procedures and systems
- Develop and execute revenue management strategies to maximize occupancy and revenue
- Handle VIP guests and special requests with utmost care and attention to detail
- Stay informed about local attractions and events in Bandung to provide guests with valuable recommendations
Qualifications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Front Office Manager position at accorhotel?
The salary for this Front Office Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Manager position at accorhotel located?
This Front Office Manager role at accorhotel is based in MH, Mumbai, Mumbai, MH, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Manager role at accorhotel.
How do I apply for the Front Office Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Manager job at accorhotel posted?
This Front Office Manager position at accorhotel was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Manager
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.