Front Office Supervisor / Co-Caretaker
minorinternational
Front Office Supervisor / Co-Caretaker
minorinternational· Front Office
About this role
Company Description
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Job Description
Oaks Casuarina Santai Resort has recently been recognised with a prestigious industry award, and we’re looking for a passionate and driven Front Office Supervisor / Co-Caretaker to join our amazing team on a Full-Time basis.
This is your chance to work in an award-winning resort environment while enjoying the rare perk of free on-site accommodation including Wi-Fi and electricity with just a short stroll from local cafes and stunning beaches.
Why you’ll love this role:
- Live on-site and embrace the coastal lifestyle
- Free accommodation, utilities, and Wi-Fi provided
- Enjoy our resort facilities in your downtime from tranquil lounge areas to refreshing pools
- Be part of a team that’s just been recognised for excellence in hospitality
About the role:
- Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
- Serve as a role model, sharing your expertise and continuously motivating the team to achieve high standards of service.
- Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
- Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.
- Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction.
Hourly Rates (excluding superannuation):
Monday - Friday: $31.30 per hour
Saturday: $39.13 per hour
Sunday: $46.95 per hour
Qualifications
To be successful in this role you will have:
- Demonstrated leadership skills with the ability to effectively manage and motivate a team; prior supervisory experience is highly regarded.
- Extensive background in the hospitality industry, ideally within a hotel or resort setting, with a thorough understanding of guest service standards and operations.
- Exceptional customer service skills, with the ability to maintain a consistently positive and professional demeanour, even in high-pressure situations.
- Strong time management skills, with the ability to prioritize tasks efficiently and ensure timely completion of duties.
- Impeccable professional presentation, reflecting the high standards of the organisation.
- Flexibility to work weekends and adjust to varying schedules, as required by the operational needs of the business.
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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Frequently Asked Questions
Is the salary disclosed for the Front Office Supervisor / Co-Caretaker position at minorinternational?
The salary for this Front Office Supervisor / Co-Caretaker role at minorinternational is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Supervisor / Co-Caretaker position at minorinternational located?
This Front Office Supervisor / Co-Caretaker role at minorinternational is based in au, Casuarina, Casuarina, NSW, Australia, NSW. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Supervisor / Co-Caretaker role at minorinternational full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Supervisor / Co-Caretaker role in the Front Office department at minorinternational.
Which team or department does the Front Office Supervisor / Co-Caretaker at minorinternational belong to?
This Front Office Supervisor / Co-Caretaker position is part of the Front Office department at minorinternational. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Supervisor / Co-Caretaker position at minorinternational?
Click the "Apply Now" button on this page. You will be redirected to minorinternational's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Supervisor / Co-Caretaker job at minorinternational posted?
This Front Office Supervisor / Co-Caretaker position at minorinternational was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Supervisor / Co-Caretaker
minorinternational
You'll be redirected to minorinternational's official application page on SmartRecruiters.