Gas Station Attendant

Overview

The Gas Station Attendant sells retail merchandise inside the convenience store while providing outstanding customer service. Preforms daily inspections of fueling equipment and maintains the convenience store and all equipment in accordance with Enterprise standards. 

Responsibilities

• Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by management.
• Interacts with tiered card players in order to assist with the redemption of casino promotions as applicable.
• Provides customers with information on casino events, casino promotions, local attractions, wineries, and directions as needed.
• Totals price and tax on merchandise purchased by customer to determine bill, accepting payment and making change.
• Communicates product information of convenience store inventory.
• Sets up advertising and pricing displays inside of convenience store to promote sale items and promotions.
• Communicates station concerns and customer’s questions and concerns requiring immediate attention to the Service Station Supervisor and/or Service Station Manager in a quick and effective manner.
• Accepts orders from vendors, ensuring accuracy of invoices as compared with merchandise being delivered.
• Uploads all deliveries into inventory systems for processing and inventory control.
• Tracks and processes products that need to be returned to vendors for credit as applicable.
• Inspects all products to ensure that no product is available to customers past the expiration date.
• Stocks products onto shelves immediately after vendor deliveries, on the floor and in the cooler and freezer as needed.
• Performs weekly inventory on all products in the convenience store and communicates this with the Service Station Supervisor.
• Removes and records amount of cash in register at the beginning and end of shift.
• Responsible for daily variances of assigned register during shift.
• Operates CA Lotto equipment in accordance with company and California Lotto rules and regulations.
• Keeps the facility clean and orderly, which includes cleaning and stocking restrooms as needed, sweeping, and mopping floors, emptying trash, and picking up debris.
• Assists customers at fuel island and car wash with any questions or needs.
• Fills propane bottles in accordance with company and propane vendor rules and regulations.
• Prepares coffee and ensures coffee, fountain drink, and food areas are clean.
• Cleans fueling equipment daily.
• Follows all spill clean-up procedures as dictated by the county’s Hazardous Materials Unit.
• Paints fuel island curbs weekly or as needed.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Qualifications

• High School Diploma or GED Certificate.
• Must be 21 years of age or older.
• Previous experience in a retail sales environment is preferred.
• Compliance with state ABC requirements within 30 days of hire to sell alcohol.
• Compliance with state requirements within 30 days of hire to sell tobacco.
• Completion of the SERV safe certification for food safety within 30 days of hire.
• Completion of the state required fuel safety program within 30 days of hire.
• Must complete training on CA Lotto sales policies and regulations within 30 days of employment.
• Must complete propane dispensing training with appropriate vendor within 30 days of employment.
• Previous cash handling experience in preferred. 
• Basic proficiency utilizing point of sale systems.
• Basic computer proficiency utilizing Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Stress Tolerance: Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition.

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