Guest Relations Manager
accorhotel
Full time
View & Apply →Guest Relations Manager
About this role
Company Description
Aliée, the flagship luxury lifestyle hotel within the breathtaking Tersane Istanbul, is seeking intuitive and sophisticated "Guest Relations Manager" to define the art of wellness within our sanctuary.
This is more than a role; it is an invitation to be a founding member of a newborn brand. At Aliée, wellness is where high-fashion aesthetics meet holistic healing. You will have the autonomy to deliver bespoke guest experiences that position our spa as a global destination at the intersection of culture, hospitality, and rejuvenation.
As an Aliée Guest Relations Manager, you are a vital guardian of our brand’s sensory identity.
Job Description
- Welcome VIP guests and ensure personalized service throughout their stay
- Handle guest complaints and resolve issues promptly and professionally
- Monitor guest satisfaction and implement improvements where necessary
- Coordinate with different departments to ensure seamless guest experiences
- Supervise and train the guest relations team
- Maintain accurate records of guest preferences and feedback
- Ensure compliance with hotel policies and service standards
Qualifications
- Bachelor’s degree in Hospitality Management or a related field
- Minimum 5 years of experience in a similar role within the hospitality industry
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Fluency in English (additional languages are a plus)
- Proficiency in hotel management systems
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Guest Relations Manager position at accorhotel?
The salary for this Guest Relations Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Manager position at accorhotel located?
This Guest Relations Manager role at accorhotel is based in Istanbul, Istanbul, İstanbul, Turkey, tr, İstanbul. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Manager role at accorhotel.
How do I apply for the Guest Relations Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Relations Manager job at accorhotel posted?
This Guest Relations Manager position at accorhotel was posted on Apr 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Manager
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.