Guest Service Associate (Pune)

shott· Operations
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📍 Pune, MH, IndiaFULL TIME

About this role

Designation: Guest Service Associate

Mini. Education Required – Bachelors or Diploma in Hospitality

Job Timings – Rotational Shifts



Working Terms:

- 9 hours Working per day

- 1 week off during weekdays

- Public Holidays & weekends will be working day

- Rotational Shift Timings

- Uniform & grooming required as per standard


Skills Required: 

- Basic knowledge of Microsoft office (Excel, Word, PPT)

- Problem-solving skills

- Can maintain calm under pressure

- Team Player


Role & responsibilities:

-Customer Delights

-Event Operations

-Handling and Coordinating High Profile Guests

-Escorting VIP Guests

-Hosting & Coordinating Events

-End to End Service to High Profile Guests

- Customer Interaction

- Game Operating & Playing

- Selling Skills

- Customer Operations Handling


Perks and benefits

-24 Days paid Annual Casual Leave after probation period

-Mediclaim

-Earned wage access

-L&D

-Long service rewards and recognition programs

- Incentive and perquisites

-Child education and self education benefits

-Mental and health well-being programs

-Workshops and expo/ trade-show (national & International) exposure

- Public Holiday double wages

Frequently Asked Questions

Is the salary disclosed for the Guest Service Associate (Pune) position at shott?
The salary for this Guest Service Associate (Pune) role at shott is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Associate (Pune) position at shott located?
This Guest Service Associate (Pune) role at shott is based in Pune, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Associate (Pune) role at shott full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Guest Service Associate (Pune) role in the Operations department at shott.
Which team or department does the Guest Service Associate (Pune) at shott belong to?
This Guest Service Associate (Pune) position is part of the Operations department at shott. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Associate (Pune) position at shott?
Click the "Apply Now" button on this page. You will be redirected to shott's official application portal hosted on keka where you can submit your application directly.
When was the Guest Service Associate (Pune) job at shott posted?
This Guest Service Associate (Pune) position at shott was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Associate (Pune)
shott
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