Guest Service Representative - Nights

Tricoci University· Libertyville Campus
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About this role

Join Tricoci University as a Night Shift Guest Service Representative!

About Tricoci University:
Tricoci University of Beauty Culture is dedicated to providing quality beauty education while fostering an engaging and supportive environment for students and guests. We aim to empower our students with the skills necessary to excel in the beauty industry.

Position Overview:
As a Night Shift Guest Service Representative, you will be the primary point of contact for guests and students during evening hours. Your role is vital in ensuring exceptional customer service and smooth operations during the night shift, creating a welcoming and efficient environment.

Key Responsibilities:

  • Greet and assist guests and students professionally and warmly during night hours.
  • Handle incoming calls and inquiries related to our programs, services, and appointments.
  • Schedule, confirm, and manage appointments for evening beauty services and consultations.
  • Maintain accurate records of guest interactions and appointments.
  • Address and resolve guest concerns promptly and courteously.
  • Collaborate with the night team to ensure smooth and efficient operations.
  • Perform administrative and support tasks as required during the night shift.

Why Work With Us?

  • Be part of a respected institution focused on beauty education and student success.
  • Work during night hours with a supportive and professional team.
  • Flexible scheduling that accommodates your availability.
  • Opportunities for professional growth and development in the beauty industry.
  • Access employee discounts on beauty services and products.

Qualifications:

  • High school diploma or equivalent; additional training in customer service or hospitality is a plus.
  • Experience in customer service or guest relations preferred, especially in evening or flexible shifts.
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and multitasking skills.
  • Proficiency with Microsoft Office and familiarity with CRM systems is advantageous.
  • Positive attitude and ability to work independently during night hours.
  • Availability to work night shifts including evenings and weekends as required.
  • Generous Paid Time Off
  • 401K Plan
  • Access to Continuing Education Units (CEU) Classes
  • Complimentary Services at our Student Clinic
  • Product Discounts
  • Opportunities for Career Advancement
  • A Rewarding and Dynamic Work Environment

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.  

Job Description may be written with the assistance AI

Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.

 

Frequently Asked Questions

Is the salary disclosed for the Guest Service Representative - Nights position at Tricoci University?
The salary for this Guest Service Representative - Nights role at Tricoci University is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Representative - Nights position at Tricoci University located?
This Guest Service Representative - Nights role at Tricoci University is based in Libertyville, Illinois, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Guest Service Representative - Nights at Tricoci University belong to?
This Guest Service Representative - Nights position is part of the Libertyville Campus department at Tricoci University. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Representative - Nights position at Tricoci University?
Click the "Apply Now" button on this page. You will be redirected to Tricoci University's official application portal hosted on workable where you can submit your application directly.
When was the Guest Service Representative - Nights job at Tricoci University posted?
This Guest Service Representative - Nights position at Tricoci University was posted on May 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Representative - Nights
Tricoci University
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