Guest Service Representative - Substitute

Tricoci University· Elgin Campus
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📍 Elgin, Illinois, United StatesOther

About this role

Become a Substitute Guest Service Representative at Tricoci University!

About Tricoci University:
Tricoci University of Beauty Culture is dedicated to fostering excellence in beauty education and providing an enriching experience for both students and clients. Our goal is to empower future beauty professionals with the skills and knowledge needed for success.

Position Overview:
As a Substitute Guest Service Representative, you will provide crucial support during peak times or to cover for staff absences. Your engaging personality and commitment to customer service will help create a welcoming environment for guests and students at our campus.

Key Responsibilities:

  • Greet guests and students in a friendly and professional manner.
  • Manage incoming calls and inquiries, providing detailed information about programs and services.
  • Schedule and coordinate appointments for beauty services and other university offerings.
  • Maintain accurate records of guest interactions and communications.
  • Address and resolve guest concerns with professionalism and care.
  • Collaborate with team members to ensure smooth operations and exceptional guest experiences.
  • Assist with administrative tasks and other duties as assigned.

Why Work With Us?

  • Join a respected institution that prioritizes beauty education and student success.
  • Be part of a supportive team-oriented environment.
  • Enjoy flexible scheduling that promotes a work-life balance.
  • Opportunities for personal growth and professional development in the beauty industry.
  • Receive exclusive discounts on beauty services and products.
  • day shift is Monday-Friday 8:30-5:00p, night shift is 5;00-10:00pm

Qualifications:

  • Previous experience in customer service or a guest-facing role is preferred.
  • Strong verbal communication and interpersonal skills to engage effectively with guests.
  • Excellent organizational abilities with a knack for multitasking.
  • Proficiency in Microsoft Office Suite; experience with CRM software is advantageous.
  • A friendly demeanor and positive attitude focused on guest satisfaction.
  • Flexible availability to cover various shifts as needed, including weekdays and weekends.
  • Generous Paid Time Off
  • 401K Plan
  • Access to Continuing Education Units (CEU) Classes
  • Complimentary Services at our Student Clinic
  • Product Discounts
  • Opportunities for Career Advancement
  • A Rewarding and Dynamic Work Environment

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.  

Job Description may be written with the assistance AI

Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.

 

Frequently Asked Questions

Is the salary disclosed for the Guest Service Representative - Substitute position at Tricoci University?
The salary for this Guest Service Representative - Substitute role at Tricoci University is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Representative - Substitute position at Tricoci University located?
This Guest Service Representative - Substitute role at Tricoci University is based in Elgin, Illinois, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Representative - Substitute role at Tricoci University full-time or part-time?
This is listed as a Other position. It is posted as a Guest Service Representative - Substitute role in the Elgin Campus department at Tricoci University.
Which team or department does the Guest Service Representative - Substitute at Tricoci University belong to?
This Guest Service Representative - Substitute position is part of the Elgin Campus department at Tricoci University. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Representative - Substitute position at Tricoci University?
Click the "Apply Now" button on this page. You will be redirected to Tricoci University's official application portal hosted on workable where you can submit your application directly.
When was the Guest Service Representative - Substitute job at Tricoci University posted?
This Guest Service Representative - Substitute position at Tricoci University was posted on Jul 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Representative - Substitute
Tricoci University
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You'll be redirected to Tricoci University's official application page on workable.