Registered Nurse POOL - Interventional Radiology - Bayfront Hospital
bayfronthealth
OTHER
Guest Services Representative - POOL - Guest Relations - Bayfront Hospital
bayfronthealth· BHSP Guest Services
About this role
Position Summary
The Guest Services Representative is responsible for providing exceptional service to patients and guests to ensure a positive experience within a hospital setting. This role involves greeting guests, handling inquiries, resolving concerns, and assisting with various guest needs. The ideal candidate is friendly, professional, and dedicated to maintaining high standards of hospitality.
Responsibilities
Core Responsibilities:• Greets and welcomes guests promptly upon arrival• Assists guests with check-in procedures by providing visitor badge• Displays a caring attitude as well as sensitivity to the needs/concerns of customers• Escorts guests to their in-hospital destinations as needed.• Responds to guest/team members’ inquiries and requests in a timely manner• Maintains current knowledge of hospital personnel, departments, and their locations in order to assist guests in a timely manner• Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs.Administrative Tasks:• Maintains accurate records of guest interactions via FastPass system• Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, CareManagement, and Home Health.• Assists Care Management with transportation and hotel /flight arrangements for patients and their families.Communication:• Communicates effectively with guests, team members, and management• Keeps the leadership team informed of any significant issues or unusual situationsGeneral Duties:• Presents a professional image in dress, hygiene and communications skills.• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,state, and local standards.• Ability to work in a fast-paced environment with minimal supervision.• Demonstratesflexibility with work schedule by adapting hours and shifts to meet business needs, including evenings, weekends,and holidays as necessary.• Maintains compliance with all Orlando Health policies and procedures.
Qualifications
Education/TrainingHigh School diploma or equivalent
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ExperienceTwo (2) years of experience in a customer service setting.
Frequently Asked Questions
Is the salary disclosed for the Guest Services Representative - POOL - Guest Relations - Bayfront Hospital position at bayfronthealth?
The salary for this Guest Services Representative - POOL - Guest Relations - Bayfront Hospital role at bayfronthealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Services Representative - POOL - Guest Relations - Bayfront Hospital position at bayfronthealth located?
This Guest Services Representative - POOL - Guest Relations - Bayfront Hospital role at bayfronthealth is based in St. Petersburg, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Services Representative - POOL - Guest Relations - Bayfront Hospital role at bayfronthealth full-time or part-time?
This is listed as a OTHER position. It is posted as a Guest Services Representative - POOL - Guest Relations - Bayfront Hospital role in the BHSP Guest Services department at bayfronthealth.
Which team or department does the Guest Services Representative - POOL - Guest Relations - Bayfront Hospital at bayfronthealth belong to?
This Guest Services Representative - POOL - Guest Relations - Bayfront Hospital position is part of the BHSP Guest Services department at bayfronthealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Services Representative - POOL - Guest Relations - Bayfront Hospital position at bayfronthealth?
Click the "Apply Now" button on this page. You will be redirected to bayfronthealth's official application portal hosted on icims where you can submit your application directly.
When was the Guest Services Representative - POOL - Guest Relations - Bayfront Hospital job at bayfronthealth posted?
This Guest Services Representative - POOL - Guest Relations - Bayfront Hospital position at bayfronthealth was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Services Representative - POOL - Guest Relations - Bayfront Hospital
bayfronthealth
You'll be redirected to bayfronthealth's official application page on icims.