Hard Services Manager

Overview

Quality. Detail. Results. We see more than just high standards.

Hard Services Manager

Location: Stockport, based from Stockport Town Hall

Contract: Permanent, full-time 

Hours: 38.75 hours per week, Monday to Friday

Benefits: Competitive Annual Salary, 33 days annual leave,  car or car allowance, private medical cover, private pension, life assurance, and more! 

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Hard Services Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.  

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Your new role

In your new role, you will provide support to the Contract Manager in the ongoing service delivery of Hard FM services on the Stockport Council contract. You will manage a multi discipline maintenance team and specialist supply chain to ensure all aspects of work are delivered within the service levels expected from the Client. You will also support with commercial and financial aspects of the contract delivery.

What you’ll do: 

• Ensure that the Facilities are maintained to the levels specified in the Performance Standards of the Project Agreement and that all Buildings & Asset Maintenance KPIs have been achieved.
• Carry out asset verification across the estate, to ensure all major items of plant are recorded on the CAFM system, and when required add/delete assets following lifecycle and project works.
• Effectively plan PPM work for the maintenance team and sub-contractors using the FM CAFM system and update the system diary to reflect any changes in PPM dates.
• Closely liaise with the client to ensure that all works delivered are to the required standard, that there are no disruptions to the daily functioning of the Hospitals and where appropriate agree remedial works.
• Ensure optimum delivery of responsive and cyclical maintenance work is carried out on time and efficiently to meet defined performance expectations.
• Ensure optimum delivery of responsive and cyclical maintenance work is carried out on time and efficiently to meet defined performance expectations.
• Liaise with suppliers to ensure that RFM obtain the best prices for materials and parts, and to market test suppliers on a regular basis to ensure best value.

About you:

To be successful in your application, you will have relevant experience in managing a multi-disciplined Facilities Management services team, plus experience using CAFM and BMS systems. You will be able to demonstrate awareness of statutory requirements for compliance such as HTMs and HBNs. You will have experience with planning and mobilising a reliable FM service, able to balance the need for quality and profit, alongside budget management and able to drive efficiency. 

Due to the multi-site nature of this role, a valid UK Driving Licence is required. 

The successful candidate will require a Basic DBS Check before starting in the job.

Who we’re looking for:

People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.

What's in it for me

Working the Robertson Way 

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… 

We listen  

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.  

We are professional  

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.  

We take responsibility  

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.  

We are determined to succeed  

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.  

We are one team  

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. 

What’s in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave 
• Company car or car allowance
• Private Healthcare
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves. 

Apply now 

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.