Mgr Prod Mgmt
jj
Full time
Head of HR Business Process Architecture
jj· 6090-Johnson & Johnson Services Inc. Legal Entity
About this role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Technology Product & Platform ManagementJob Sub Function:
Business Systems AnalysisJob Category:
People LeaderAll Job Posting Locations:
New Brunswick, New Jersey, United States of AmericaJob Description:
J&J HR has an ambitious Vision of digital-first, employee-centric workforce experiences that are simplified, personalized, and measurable. We are designing end-to-end journeys that use automation, data, and AI to orchestrate seamless support “in the flow of work,” freeing employees, people leaders, and HR to focus on higher‑impact moments that matter
As the Business Architecture Leader, You will be accountable for designing how people, process, and technology come together to deliver end‑to‑end, persona‑centric HR experiences, with a primary focus on the employee experience across complex, multi‑functional and multi‑system environments.
This role operates as a business architecture and workflow design capability, sitting upstream of product build and system configuration. The leader owns the design of future‑state HR workflows, ensuring HR services are intuitive, connected, and outcome‑driven—before they are digitized, automated, or AI‑enabled.
The role leads a team of workflow designers and works closely with HR process owners, Product Managers, Technology teams, Data & Intelligence, and Change leaders to ensure experiences are designed holistically and delivered consistently across platforms.
Responsibilities:
End‑to‑End Workflow & Experience Design
Own the design of end‑to‑end HR workflows across the employee lifecycle, viewed through the employee persona lens.
Define how people, process, technology, and data work together across multiple HR systems and touchpoints.
Design workflows that cut across functions, HR domains, and platforms, eliminating fragmentation and hand‑offs.
Ensure workflows are experience‑led, policy‑compliant, and operationally viable.
Business Architecture & Future‑State Design
Act as the business architect for HR workflows, translating HR strategy and operating model intent into executable designs.
Create and maintain future‑state workflow blueprints, including:
Process flows and decision points
System orchestration and hand‑offs
Roles and accountability clarity
Experience and interaction patterns
Define the north‑star process maturity (manual → automated → AI‑assisted) before digital build begins.
Multi‑System & Orchestration Design
Design workflows that operate across multiple HR systems (e.g., Core HCM, Talent, Learning, Service Delivery tools).
Define workflow orchestration patterns, including when and how work moves between systems, teams, and channels.
Partner with Technology and Product teams to ensure designs are architecturally sound and feasible, without owning system configuration.
Team Leadership & Capability Building
Lead and develop a team of business workflow designers, setting standards, methods, and quality expectations.
Establish common design artifacts, templates, and playbooks for HR workflow design.
Build capability in journey mapping, workflow modeling, experience design, and business architecture.
Cross‑Functional Partnership
Partner with HR Operations, Product Owners, and Technology teams to ensure designs reflect real business needs.
Act as a trusted design advisor to senior HR and Digital leaders.
Ensure strong alignment between workflow design, product backlogs, and change/adoption plans
Required Skills:
Preferred Skills:
Business Alignment, Cyber Investigations, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Network Configuration Management, Operating Systems (OS), Operations Management, Organizing, Regulatory Compliance, Scripting Languages, Software Development Management, Succession Planning, Systems Development, Systems Management, Technologically Savvy
The anticipated base pay range for this position is :
$150,000.00 - $258,750.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Frequently Asked Questions
What is the salary for the Head of HR Business Process Architecture role at jj?
The listed salary for this Head of HR Business Process Architecture position at jj is USD 150K–259K. This is an Full time role.
Where is the Head of HR Business Process Architecture position at jj located?
This Head of HR Business Process Architecture role at jj is based in New Brunswick, New Jersey, United States of America. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Head of HR Business Process Architecture role at jj full-time or part-time?
This is listed as a Full time position. It is posted as a Head of HR Business Process Architecture role in the 6090-Johnson & Johnson Services Inc. Legal Entity department at jj.
Which team or department does the Head of HR Business Process Architecture at jj belong to?
This Head of HR Business Process Architecture position is part of the 6090-Johnson & Johnson Services Inc. Legal Entity department at jj. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Head of HR Business Process Architecture position at jj?
Click the "Apply Now" button on this page. You will be redirected to jj's official application portal hosted on workday where you can submit your application directly.
Head of HR Business Process Architecture
jj · 💰 USD 150K–259K
You'll be redirected to jj's official application page on Workday.