About this role

Company Description

We’re looking for an experienced Head of Operations to join our leadership team and help build the operational foundation of our growing fintech platform, a hands-on leader with strong experience in banking, fintech, payments, e-wallets or money transfer operations.

Job Description

  • Day-to-day operational activities
  • Build operational processes, procedures and internal controls
  • Oversee cash-in, cash-out, wallet transfers and payment operations
  • Manage reconciliation, settlement and transaction monitoring processes
  • Coordinate with Compliance, Finance, Technology and Customer Support
  • Oversee agent, merchant and banking partner operations
  • Establish operational KPIs and service-quality standards
  • Manage operational risks, incidents and escalations
  • Support AML/KYC and regulatory operational requirements
  • Build and lead the Operations team as scales

Qualifications

  • 5+ years of relevant experience in fintech, banking, payments or financial services
  • Strong knowledge of payment and transaction operations
  • Experience with reconciliation and operational controls
  • Understanding of AML/KYC and compliance processes
  • Strong leadership and problem-solving skills
  • Ability to build processes from the ground up
  • Arabic & English required; French is a plus
  • Startup mindset with strong execution capabilities

Additional Information

Send us your CV + with the title: Head of Operations to: [email protected]

Frequently Asked Questions

Is the salary disclosed for the Head of Operations position at jobsforhumanity?
The salary for this Head of Operations role at jobsforhumanity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Head of Operations position at jobsforhumanity located?
This Head of Operations role at jobsforhumanity is based in Beirut, Beirut, Beirut Governorate, Lebanon, Beirut Governorate, lb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Head of Operations role at jobsforhumanity full-time or part-time?
This is listed as a Full time position. It is posted as a Head of Operations role at jobsforhumanity.
How do I apply for the Head of Operations position at jobsforhumanity?
Click the "Apply Now" button on this page. You will be redirected to jobsforhumanity's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Head of Operations job at jobsforhumanity posted?
This Head of Operations position at jobsforhumanity was posted on Sep 3, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Head of Operations
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