Head of Payments
Emerging Travel Group
Head of Payments
resorcer.com· IT product company
About this role
We are seeking candidates for the position of Head of Payments for our client, a profitable Ukrainian product startup founded in 2023 that builds personalized Health & Fitness products for a global audience. The company operates on a B2C subscription model across the US and European markets, with a fully remote team of 50+ people.
Location: Fully remote (candidate based in Europe)
Reporting to: CEO
What the Company offers:
- Opportunity to build the payments function as a newly created role, not a replacement, reporting directly to the CEO with no CFO or CPO in between
- A concrete, measurable mandate from day one: improving Acceptance Rate from its current ~85% to a 92-94% target within 6 months
- Ownership of multi-PSP infrastructure, routing, orchestration and cascading, rather than maintaining an existing setup
- Close cross-functional work with engineering, analytics, legal/compliance, and finance
- Room to grow the payments team beyond its current 3 people
- Fully remote, flexible format with core sync hours 10:00-18:00 Kyiv time
- 14 days of vacation, unlimited sick leave, learning budget.
Key Responsibilities:
- Review the current payment setup and Acceptance Rate performance, identify key issues and early quick wins
- Build and scale multi-PSP infrastructure: routing, orchestration, cascading, and onboarding of new providers
- Own payment strategy metrics, including success rate, renewal rate, and recovery rate, and billing logic such as retry, dunning, and renewal flows
- Manage processing costs and PSP negotiations, owning payment margin as part of unit economics
- Monitor risk metrics, including chargeback rate and fraud, while scaling transaction volume
- Lead and grow the payments team.
Qualification criteria:
- 3+ years of core payments experience (adjacent experience is a plus, not a substitute)
- Experience in subscription businesses - B2C, mobile/web subscriptions
- Experience working with Tier-1 PSPs: Stripe, Adyen, Braintree, Checkout.com
- Experience with multi-PSP orchestration, routing, and cascading
- Experience with US and European markets
- Relevant experience at a scale of 3-5M+ transactions per month
- English level: Upper-Intermediate (B2+)
- Management experience is a plus but not required - strong Senior-level candidates ready to grow into a lead/head role are welcome.
Frequently Asked Questions
Is the salary disclosed for the Head of Payments position at resorcer.com?
The salary for this Head of Payments role at resorcer.com is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Head of Payments job at resorcer.com remote?
Yes, this Head of Payments position at resorcer.com is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Is the Head of Payments role at resorcer.com full-time or part-time?
This is listed as a FullTime position. It is posted as a Head of Payments role in the IT product company department at resorcer.com.
Which team or department does the Head of Payments at resorcer.com belong to?
This Head of Payments position is part of the IT product company department at resorcer.com. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Head of Payments position at resorcer.com?
Click the "Apply Now" button on this page. You will be redirected to resorcer.com's official application portal hosted on ashby where you can submit your application directly.
When was the Head of Payments job at resorcer.com posted?
This Head of Payments position at resorcer.com was posted on Jul 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Head of Payments
resorcer.com
You'll be redirected to resorcer.com's official application page on Ashby ATS.