Health and Wellness Case Manager

Duties and Tasks: 

• Responsible for serving as a key facilitator to students needing non-clinical case management and referrals. 

• Point person for students who are hospitalized by facilitating resources and support such as transportation and access to prescriptions  

• Work effectively and compassionately with the families of students of concern within FERPA guidelines 

• Create and sustain programs and services that assist students of concern feel supported and connected to helping resources  

• Be an active, positive, contributing member of the department, the Division of Student Affairs and Saint Leo University 

Outreach 

• Actively demonstrate sensitivity to the concerns and developmental needs of all Saint Leo students. 

• Assist residents with personal, social, and academic concerns through proper support and referrals. 

• Provide direction to students with different health and wellness related challenges 

• Will provide crisis response and de-escalation to students in distress in accordance with university policy and procedures 

• Develop and implement wellness education, prevention initiatives, and outreach programming that promote physical, emotional, social, spiritual, and academic wellbeing consistent with Saint Leo University's Benedictine values. 

• Coordinate and promote health and wellness resources through educational campaigns, workshops, outreach efforts, and collaborative campus initiatives. 

Administrative  

• Monitors progress of students of concern and keeps comprehensive notes and records utilizing the Advocate CARE system. 

• Coordination of messaging of health services including written communication, social media, and marketing materials. 

• Serve as a competent and professional liaison to all offices and divisions of the University 

• Keep supervisors informed and up to date on all information and pertinent projects 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:  

• Demonstrate commitment to and experience in student support and programming 

• Ability to work within a diverse college environment 

• Ability to communicate, problem solve, and manage multiple priorities 

• Skilled at establishing rapport with students, staff, and internal and external partners 

• Ability to create trust and maintain confidentiality 

EDUCATIONAL REQUIREMENTS / QUALIFICATIONS:  

• Bachelor's degree required in Social Work, Public Health, Health Education, Psychology, Human Services, Student Affairs, Nursing, or a related field.  

• One to three years of progressive experience in higher education, student support services, case management, healthcare navigation, wellness promotion, social services or related field 

• Proficiency with Microsoft Office and general office technology is required, along with the ability to learn institutional systems and databases 

• Any equivalent combination of education experience and training that provides the required knowledge, skills, and abilities 

Physical Demands:   

• Will need to be able to stand for extended periods 

• Will need to be able to walk up/down multiple flights of stairs