Health Information Representative

Where You’ll Work

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state  CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.  While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Job Summary and Responsibilities

As our Health Information Management Representative (HIM) Representative, you will handle requests for patient health information, ensuring proper authorization and adherence to privacy regulations like HIPAA. You will accurately process, scan, and file medical records, maintaining the integrity of our electronic and paper health information systems.Every day you will retrieve and organize patient charts, assist healthcare providers with record access, and perform quality checks on documentation. You will also communicate with internal departments and external entities regarding record requests and information dissemination.To be successful in this role, you will possess excellent organizational skills, a meticulous attention to detail, and a strong understanding of patient privacy and confidentiality. You will demonstrate proficient computer skills for navigating health information systems and communicate clearly and professionally with all stakeholders.

Job Requirements

Required

• One (1) year work experience in healthcare, release of information or office setting

• One (1) year of related work experience in the core job family OR any combination of experience or education that would demonstrate the ability to perform the duties of the position

• Knowledge of, or ability to learn, Federal and State regulations pertaining to release of health information including the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
• Knowledge of the meaning and usage of medical terminology, abbreviations and coding protocols (e.g., ICD-10) sufficient to perform the duties of the position
• Knowledge of electronic medical records filing systems sufficient to perform the duties of the position
• Ability to file and maintain patient records, files, reports and other correspondence
• Ability to learn and apply policies and procedures applicable to the assigned work unit
• Ability to file, proof and route office correspondence, reports, and forms
• Ability to read, understand and follow oral and written instructions
• Ability to read, understand and accurately apply new regulations, business contracts, policies, procedures and technical manuals as appropriate within designated scope of position
• Ability to rapidly prioritize tasks with accuracy and consistency, and to perform multiple activities simultaneously
• Ability to apply existing procedures to similar situations and make appropriate choices from established guidelines/procedures
• Ability to express ideas and convey information effectively in verbal and written communication
• Ability to understand and utilize numerical, alphabetical and automated filing systems
• Ability to use office equipment (copier, fax, pc etc.) and automated systems/applications/software at an acceptable level of proficiency
• Ability to communicate effectively, maintain discretion with confidential data and sensitive information, and establish and maintain effective working relationships with patients, staff and the public

Preferred

• Completion of medical record technology program or medical terminology and/or basic computer application courses upon hire