Helpdesk Support Agent [2631-407585]
levelup· Support
About this role
Company Overview
LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We boast a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients.
Position Overview
The Helpdesk Support Agent serves as the primary line of internal support, responsible for troubleshooting business applications, managing user access, and ensuring smooth sales operations via live chat platforms like Slack and Zendesk. Essential to this role is proven, extensive experience with Salesforce and NetSuite, alongside 2–3 years of live chat customer service experience to resolve issues, document workflows, and escalate complex tickets to specialized engineering and business teams. promptly and efficiently.
Reference: 2631-407585
Frequently Asked Questions
What is the salary for the Helpdesk Support Agent [2631-407585] role at levelup?
The listed salary for this Helpdesk Support Agent [2631-407585] position at levelup is PHP 30K–35K. This is an Full time role.
Where is the Helpdesk Support Agent [2631-407585] position at levelup located?
This Helpdesk Support Agent [2631-407585] role at levelup is based in Manila. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Helpdesk Support Agent [2631-407585] role at levelup full-time or part-time?
This is listed as a Full time position. It is posted as a Helpdesk Support Agent [2631-407585] role in the Support department at levelup.
Which team or department does the Helpdesk Support Agent [2631-407585] at levelup belong to?
This Helpdesk Support Agent [2631-407585] position is part of the Support department at levelup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Helpdesk Support Agent [2631-407585] position at levelup?
Click the "Apply Now" button on this page. You will be redirected to levelup's official application portal hosted on lever where you can submit your application directly.
When was the Helpdesk Support Agent [2631-407585] job at levelup posted?
This Helpdesk Support Agent [2631-407585] position at levelup was posted on Aug 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Helpdesk Support Agent [2631-407585]
levelup · 💰 PHP 30K–35K
You'll be redirected to levelup's official application page on Lever.