Hospitality Supervisor
Retirement Villages Group· Paramount Place
About this role
We're looking for an experienced Hospitality Supervisor to join the opening team at Yarrow, our brand new restaurant in the heart of Tunbridge Wells.
Yarrow is a fresh dining destination, open to both the public and our retirement village residents, serving exceptional food and warm, professional hospitality. This is a fantastic opportunity to help shape the guest experience from day one, leading by example and supporting the team to deliver outstanding service every shift.
Unlike many hospitality venues, Yarrow offers a better work-life balance, with more sociable opening hours while still providing a fast-paced, high-quality restaurant environment.
What you'll be doing
- Leading shifts and supporting the day-to-day running of the restaurant.
- Delivering exceptional customer service and ensuring every guest receives a warm welcome.
- Coaching and motivating the front of house team to maintain consistently high standards.
- Supporting with team training, development and performance.
- Assisting with rotas, stock control and ensuring smooth daily operations.
- Handling customer feedback professionally and resolving any issues with confidence.
- Ensuring compliance with food safety, licensing and health & safety procedures.
- Working closely with the management and kitchen teams to deliver an outstanding dining experience.
What we're looking for
- Previous experience in a hospitality supervisory or team leader role.
- A passion for exceptional customer service and creating memorable guest experiences.
- A confident leader who enjoys motivating and developing others.
- Strong organisational skills and the ability to remain calm in a busy environment.
- A hands-on approach with excellent communication skills.
- Flexibility to work a rota that includes some evenings and weekends.
What we offer
- Competitive salary.
- Tronc payments on top of your salary.
- A great work-life balance with more sociable opening hours than many hospitality venues.
- Medicash healthcare plan.
- Pension scheme.
- 25 days annual leave plus bank holidays.
- Birthday leave.
- Reward and recognition schemes.
- Paid volunteering days.
- Ongoing training and development opportunities.
- The opportunity to help launch and grow an exciting new restaurant from the very beginning.
Frequently Asked Questions
Is the salary disclosed for the Hospitality Supervisor position at Retirement Villages Group?
The salary for this Hospitality Supervisor role at Retirement Villages Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Hospitality Supervisor position at Retirement Villages Group located?
This Hospitality Supervisor role at Retirement Villages Group is based in Royal Tunbridge Wells, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Hospitality Supervisor role at Retirement Villages Group full-time or part-time?
This is listed as a Full time position. It is posted as a Hospitality Supervisor role in the Paramount Place department at Retirement Villages Group.
Which team or department does the Hospitality Supervisor at Retirement Villages Group belong to?
This Hospitality Supervisor position is part of the Paramount Place department at Retirement Villages Group. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Hospitality Supervisor position at Retirement Villages Group?
Click the "Apply Now" button on this page. You will be redirected to Retirement Villages Group's official application portal hosted on workable where you can submit your application directly.
When was the Hospitality Supervisor job at Retirement Villages Group posted?
This Hospitality Supervisor position at Retirement Villages Group was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Hospitality Supervisor
Retirement Villages Group
You'll be redirected to Retirement Villages Group's official application page on workable.