Hotel Porter
accorhotel
Hotel Porter
relaischateaux· Reception Staff
About this role
Company Description
Relais & Chateau at Thornbury Castle are seeking a Hotel Porter to join our professional and hardworking Front of House team. You will be working in a unique and beautifully restored Castle creating truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program, bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar, and two unique meeting and conference spaces.
Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
Job Description
- £12.71 per hour
- permanent position
- Zero hours contract
- Full flexibility required Monday - Sunday
- Greeting guests arriving at the hotel
- Assisting with handling guests’ luggage
- Helping to escort guests to their rooms
- Answering any guest queries, directing them to the correct department where necessary
- Helping to keep guest and public areas clean and tidy
- Working closely with other staff to ensure the safety of guests
- Assisting with room deliveries such as room service or extra amenities
Qualifications
- Strong interpersonal and communication skills
- Ability to be a reliable team member
Additional Information
- An additional share of the service charge and tips every month
- 28-days holiday including bank holidays
- An additional paid day off on your birthday
- Complimentary stay at the castle after 3 months probation period successfully passed
- Training programs via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Career development programmes
- Uniform and meals provided whilst on duty and free parking
Frequently Asked Questions
Is the salary disclosed for the Hotel Porter position at relaischateaux?
The salary for this Hotel Porter role at relaischateaux is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Hotel Porter position at relaischateaux located?
This Hotel Porter role at relaischateaux is based in England, gb, Thornbury, Thornbury, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Hotel Porter role at relaischateaux full-time or part-time?
This is listed as a Full time position. It is posted as a Hotel Porter role in the Reception Staff department at relaischateaux.
Which team or department does the Hotel Porter at relaischateaux belong to?
This Hotel Porter position is part of the Reception Staff department at relaischateaux. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Hotel Porter position at relaischateaux?
Click the "Apply Now" button on this page. You will be redirected to relaischateaux's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Hotel Porter job at relaischateaux posted?
This Hotel Porter position at relaischateaux was posted on Jul 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Hotel Porter
relaischateaux
You'll be redirected to relaischateaux's official application page on SmartRecruiters.