HR Generalist

North West Rubber Ltd., was founded in 1968 in Pitt Meadows, British Columbia, Canada.  For 
over 50 years, North West Rubber has been a leading manufacturer of recycled rubber flooring 
solutions throughout North America and globally.   Now present in over 50 countries, NWR has 
expanded its manufacturing and sales and marketing leadership across multiple industry sectors 
including Ice Rink, Sports Complex, Recreational Farming, Playground, Industrial, Trailer, Home 
Fitness, Truck & Trailer, Equine, Beef and Dairy. 

Today, North West Rubber is one of the largest rubber mat manufacturers in the world.  We 
own and operate manufacturing facilities in Canada (British Columbia, Ontario, & Quebec), in 
the USA (Texas), and in China.  

We are actively looking for an HR Generalist to provide day-to-day human resources support 
across two locations in Brantford, Ontario.  This position partners employees and leaders to 
support core HR processes including employee relations, recruitment, onboarding, performance 
management, policy interpretation, and compliance with Ontario employment legislation.   

KEY RESPONSIBILITIES: 

Employee Relations & HR Support: 

• Provide guidance and support to employees and managers on HR policies, procedures, 
  and workplace issues 
• Support employee relations matters, including performance management, attendance, 
  accommodation requests, and conflict resolution
• Assist with workplace investigations and documentation, escalating complex matters as 
  appropriate
• Foster a positive employee experience aligned with company values 
  Support in employee engagement and internal social programs 

Recruitment & Onboarding: 

• Support full-cycle recruitment, including job postings, screening, interviews, and offer 
  coordination for hourly positions  
• Facilitate pre/onboarding activities to ensure a smooth and compliant new-hire 
  experience 
• Support offboarding processes, including exit interviews and termination 
  documentation for all hourly positions  
  
  

HR Administration & Compliance: 

• Maintain accurate employee records in the HRIS (Bamboo) and training (Percipio) and 
  ensure that all paperwork is provided to payroll for processing.   
• Ensure compliance with Ontario employment legislation (ESA, OHRC, WSIB)
• Support absence management by tracking days missed and issuing documentation as 
  required  

 
Performance & Talent Support: 

• Support performance review cycles and related documentation
• Conduct investigations and develop recommendations as necessary  
• Assist managers with goal-setting and ongoing performance conversations, document 
  performance improvement plans, and coaching conversations  
• Contribute to learning, engagement, and development initiatives 

Policy & Process Improvement: 

• Assist in developing, updating, and communicating HR policies and procedures 
• Support HR projects and initiatives aimed at improving efficiency, culture, and 
  compliance 
• Contribute to continuous improvement of HR practices and employee experience 
  Assist in completion of monthly metrics 

QUALIFICATIONS & EXPERIENCE REQUIRED: 

• Diploma or degree in Human Resources, Business Administration, or a related field 
  2–5 years of progressive HR experience in a Generalist or Coordinator role 
• Working knowledge of Ontario employment legislation and best practices 
• Experience using HRIS and ATS systems (ADP preferred) 
• Previous experience in talent acquisition is a must with a preference for candidates with 
  manufacturing experience  
• Strong data mindset; leverages data to drive decision making and influence change 
  Working and collaborating with a diverse, multicultural group

SKILLS & COMPETENCIES:

• Strong interpersonal and communication skills with the ability to adjust messaging for 
  the audience 
• Ability to handle sensitive and confidential information with professionalism; strong 
  sense of confidentiality  
• Sound judgment and problem-solving skills 
• Strong organizational skills with high attention to detail 
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative, approachable, and service-oriented mindset 
• Advocate for the “Belonging” theory as part of onboarding new talent 
• Must support at all times, NWR Core Values of “Respect For All”, “Own It”, and “Results 
  Focused”

#NWRIndeed