Hub Manager
dpdgroupuk1
Hub Manager
pointo· Operations
About this role
Job Title: Hub Manager
Location: Begusarai
Reports to: Zonal Manager/ Operations Manager
Department: Operations,
Travel - Occasional
Employment Type: Full-time
Job Summary:
The Operations Manager will be responsible for overseeing the setup, management, and optimization of Pointo Hub’s. This role includes managing end-to-end operations, ensuring efficient store setup, optimizing supply chain processes, and driving profitability through effective P&L management. The ideal candidate will have a strong background in operations within the retail or e-commerce sector, with specific experience in dark store management.
Key Responsibilities:
- POINTO HUB Setup and Management:
- Lead the planning, setup, and operational launch of new POINTO HUB in strategic locations.
- Ensure that all hubs are fully equipped, staffed, and operationally efficient before launch.
- Oversee the design and layout of Hub to optimize product flow, picking, and packing processes.
- Profit and Loss (P&L) Management:
- Take full ownership of the P&L for hub, ensuring cost efficiency and profitability.
- Analyze financial performance, identify cost-saving opportunities, and implement strategies to increase profitability.
- Work closely with the finance team to track and report on operational expenses, revenue, and key financial metrics.
- Inventory and Supply Chain Optimization:
- Ensure optimal inventory levels are maintained to meet demand while minimizing waste and overstock.
- Collaborate with suppliers, procurement teams, and logistics providers to streamline the supply chain and improve delivery timelines.
- Implement robust inventory management systems to monitor stock levels and ensure product availability.
- Operational Efficiency:
- Continuously review and improve operational processes to enhance efficiency, speed, and accuracy in order fulfilment.
- Leverage technology and automation tools to optimize picking, packing, and delivery processes.
- Establish and monitor KPIs for operational performance, including order fulfilment times, accuracy, and customer satisfaction.
- Team Leadership and Development:
- Build and manage a high-performing team responsible for the day-to-day operations of the hubs
- Provide ongoing training, support, and development opportunities to team members to enhance performance.
- Ensure that staffing levels are adequate to meet operational needs, particularly during peak demand periods.
- Compliance and Safety:
- Ensure all hub operations comply with local regulations, health and safety standards, and company policies.
- Implement safety protocols to protect staff and ensure a safe working environment.
- Collaboration and Stakeholder Management:
- Work closely with cross-functional teams, including procurement, logistics, and customer service, to ensure seamless operations.
- Collaborate with the technology team to integrate and enhance systems that support hub operations.
Key Requirements:
- Education:
- Bachelor’s degree in Business, Operations Management, Supply Chain, or a related field. A Master’s degree or relevant certifications (e.g., Lean Six Sigma, PMP) is a plus.
- Experience:
- 2-4 years of experience in operations management, with at least 1-3 years focused on dark store setup and management.
- Proven experience in managing P&L responsibilities and driving operational profitability.
- Experience in retail, e-commerce, or logistics with a deep understanding of fulfilment operations.
- Skills:
- Strong knowledge of supply chain processes, inventory management, and logistics optimization.
- Proficiency in using operations and warehouse management software (WMS) and other relevant tools.
- Excellent leadership and team management skills.
- Strong financial acumen with experience managing budgets and controlling costs.
Key Competencies:
- Ability to work in a fast-paced, high-growth environment.
- Strong problem-solving and decision-making abilities.
- Excellent communication and interpersonal skills.
- Strategic thinking with attention to detail.
- Strong analytical skills and a results-oriented mindset.
Work Environment:
- This role requires both office and on-site work at various hub locations.
Frequently Asked Questions
Is the salary disclosed for the Hub Manager position at pointo?
The salary for this Hub Manager role at pointo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Hub Manager position at pointo located?
This Hub Manager role at pointo is based in Begusarai, BR, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Hub Manager role at pointo full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Hub Manager role in the Operations department at pointo.
Which team or department does the Hub Manager at pointo belong to?
This Hub Manager position is part of the Operations department at pointo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Hub Manager position at pointo?
Click the "Apply Now" button on this page. You will be redirected to pointo's official application portal hosted on keka where you can submit your application directly.
When was the Hub Manager job at pointo posted?
This Hub Manager position at pointo was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Hub Manager
pointo
You'll be redirected to pointo's official application page on keka.