Human Resource Business Partner

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📍 Mohali, Punjab, India📍 Punjab, IndiaFull time

About this role

About Alorica India:

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.

100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.

The world’s largest provider of customer experiences to North American consumers.

14 Countries. 100 Locations. Over 100,000 Employees. One Planet (for now).

We Serve More than 200 Major Clients Worldwide, Including:
  • 4 of the top 5 wireless providers
  • 4 of the top 8 healthcare companies on the Fortune 500
  • 4 of the top 10 banks on the Fortune 500
  • 5 of the world’s largest retailers
  • 4 of the top 10 largest car manufacturers
  • 10 of the top 20 regulated utility companies
  • 3 of the 5 largest technology companies
  • Provide customer support and resolve customer queries via call.
  • Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
  • Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
  • Candidate should be flexible to work in 24*7 environments (US Shift).
  • Freshers to 5yrs of experience with Customer Support * 
  • Experience in an International Voice Process.
  • The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
  • Candidates who have experience into domestic Voice Process can be considered as freshers.

Frequently Asked Questions

Is the salary disclosed for the Human Resource Business Partner position at Alorica?
The salary for this Human Resource Business Partner role at Alorica is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Human Resource Business Partner position at Alorica located?
This Human Resource Business Partner role at Alorica is based in Mohali, Punjab, India, Punjab, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Human Resource Business Partner role at Alorica full-time or part-time?
This is listed as a Full time position. It is posted as a Human Resource Business Partner role at Alorica.
How do I apply for the Human Resource Business Partner position at Alorica?
Click the "Apply Now" button on this page. You will be redirected to Alorica's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Human Resource Business Partner job at Alorica posted?
This Human Resource Business Partner position at Alorica was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Human Resource Business Partner
Alorica
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