HVAC Technical Trainer

Key Responsibilities:  

• Plans, designs, develops, and delivers sustainable strategic training and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.  

• Participates in the design, development and implementation of training programs of a broad organizational scope.  

• Conducts needs assessments to identify and evaluate training requirements for high impact technical training.  

• Conducts or facilitates general or specific technology training programs.  

• Develops training materials to include training handbooks, job aids, models, multimedia visual aids, computer and web-based tutorials, and standard operating procedures.  

• Researches and studies advancements in educational technologies and methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.  

• Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs  

• Evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.  

• Consults with cross functional project teams, leaders and/or stakeholders.  

• Coordinates or performs administrative functions necessary to deliver and document training programs.  

• Performs miscellaneous job-related duties as assigned.  

 Qualifications:  

• Advanced analytical, business acumen and critical thinking skills.  

• Self-motivated and able to work with limited supervision.  

• Ability to interpret educational needs and develop effective instructional solutions  

• Working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology  

• Proficient in productivity tools including: Microsoft Office products, including: PowerPoint, Excel, Work, TEAMs and Outlook.  

• Skilled in and presenting ideas in a clear, concise manner.  

• Ability to work in a team-oriented, collaborative environment.  

• Project management and presentation skills and the ability to resolve complex problems and issues.  

• Strong verbal and written communication skills with a focus on rapport building, listening, and the ability to deliver effective training programs.  

• Ability to consult with stakeholders to offer important technological and organizational feedback.  

• Demonstrated ability to train adult learners required.  

• Ability to effectively prioritize and execute tasks in a complex environment.  

• Working Conditions and Physical Effort  

• Remote/office from home  

• 30% average travel: certain seasons and projects require a higher % of travel others require less.  

• Moderate physical activity, including: lifting to 60lbs and extended periods of walking and standing.  

• Work is normally performed in an office or classroom environment with occasional work in the field.  

What Do We Offer You as a Service Experts Employee? 

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: 

• Competitive Pay with incentive opportunities 

• Paid Time Off and Company Holiday Pay 

• Medical, Dental, and Vision Insurance programs 

• 401(k) Retirement Savings Plan with company matching contributions 

• Life Insurance and disability insurance options 

• Supplemental benefit programs 

• World Class Training opportunities through our Experts University 

• Career Development opportunities