Warehouse Operatives - Late Shift
Zendbox
Full time
Implementation & QA Specialist
Zendbox· Tech
About this role
About the Role As our Implementation & QA Specialist, you will occupy a critical space between our development team and our customers. Your mission is two-fold: ensuring every new software release is bulletproof through rigorous testing, and leading the technical journey for our new clients as they integrate with our ecosystem.
You are the final "sanity check" before code goes live and the technical lead who ensures a customer's first experience with our systems is seamless.
What You’ll Do
- Guard the Product Quality: Execute manual and regression test plans for all new features and bug fixes. You will hunt for bugs, document them in Jira, and advocate for the end-user to ensure our tools remain intuitive.
- Lead Technical Onboarding: Take ownership of the "Go-Live" process for new clients. This involves configuring API integrations with major e-commerce platforms (Shopify, Magento, WooCommerce) and mapping data to our internal WMS.
- Systems Architecture & Mapping: Configure how orders, SKUs, and inventory levels sync across platforms, performing end-to-end testing to ensure 100% data integrity before the first shipment.
- Environment Management: Set up and manage client accounts within the WMS and customer portals, troubleshooting access and permissions issues as they arise.
- Platform Administration: Act as the internal lead for our tech stack, managing and configuring platforms such as HubSpot, HappyFox, and other core business systems.
- Create the Knowledge Base: Develop and maintain technical "How-To" guides that empower our customers to navigate our portals and integrations with confidence.
The Technical Prerequisites
- QA & Testing Experience: Proven experience in functional and regression testing, with the ability to write clear, reproducible bug reports in Jira.
- E-commerce & API Fluency: Familiarity with the backend of platforms like Shopify, Magento, or WooCommerce, and a basic understanding of how APIs/Plugins sync data.
- Data Logic: Strong analytical skills with an understanding of data mapping (e.g., how a "product weight" field in one system translates to our WMS).
- Platform Proficiency: Experience administering CRM or Support tools (e.g., HubSpot, HappyFox, or Zendesk).
Core Competencies
- The "Eye for Detail": You are the person who notices the one small edge case that everyone else missed.
- Client-Facing Confidence: You can explain technical concepts to a customer in a way that is helpful and easy to understand.
- Problem-Solving Mindset: You enjoy the "puzzle" of an integration and won't stop until the data flows perfectly.
- User Advocacy: You are passionate about the user experience and aren't afraid to push back if a feature isn't "fit for purpose."
Frequently Asked Questions
Is the salary disclosed for the Implementation & QA Specialist position at Zendbox?
The salary for this Implementation & QA Specialist role at Zendbox is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Implementation & QA Specialist position at Zendbox located?
This Implementation & QA Specialist role at Zendbox is based in Paddock Wood, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Implementation & QA Specialist role at Zendbox full-time or part-time?
This is listed as a Full time position. It is posted as a Implementation & QA Specialist role in the Tech department at Zendbox.
Which team or department does the Implementation & QA Specialist at Zendbox belong to?
This Implementation & QA Specialist position is part of the Tech department at Zendbox. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Implementation & QA Specialist position at Zendbox?
Click the "Apply Now" button on this page. You will be redirected to Zendbox's official application portal hosted on workable where you can submit your application directly.
When was the Implementation & QA Specialist job at Zendbox posted?
This Implementation & QA Specialist position at Zendbox was posted on Feb 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Implementation & QA Specialist
Zendbox
You'll be redirected to Zendbox's official application page on workable.