Import Transportation Agent

expeditors· Ocean Services
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📍 Elkridge📍 Elkridge, MD, United States📍 MD📍 usFull time💰 USD 22–25

About this role

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Import Department.

 

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and trace ocean shipments through the transportation cycle 
  • Ensure documents are timely sent and arrival notices communicated to overseas and customers
  • Ensure accurate and timely client and vendors billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the SOPs
  • Meet KPI standards in accordance with the Company’s procedures           
  • Overseas communications, timely responses to mails and requests (internal and external)

 

Qualifications

  • Customer Service Experience
  • Operations/Industry knowledge preferred but not required
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Proven analytical skills
  • Good computer skills (Excel, Word)
  • Must be eligible to work in the US without sponsorship

 

 

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • 401K
  • Health Plan: Medical & Dental
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
  • Salary $22-$25 per hour

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Frequently Asked Questions

What is the salary for the Import Transportation Agent role at expeditors?
The listed salary for this Import Transportation Agent position at expeditors is USD 22–25. This is an Full time role.
Where is the Import Transportation Agent position at expeditors located?
This Import Transportation Agent role at expeditors is based in Elkridge, Elkridge, MD, United States, MD, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Import Transportation Agent role at expeditors full-time or part-time?
This is listed as a Full time position. It is posted as a Import Transportation Agent role in the Ocean Services department at expeditors.
Which team or department does the Import Transportation Agent at expeditors belong to?
This Import Transportation Agent position is part of the Ocean Services department at expeditors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Import Transportation Agent position at expeditors?
Click the "Apply Now" button on this page. You will be redirected to expeditors's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Import Transportation Agent job at expeditors posted?
This Import Transportation Agent position at expeditors was posted on Jul 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Import Transportation Agent
expeditors · 💰 USD 22–25
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