Inbound Phone Representative
moo· Customer
About this role
MOO is all about making great design available to everyone. We do that by producing premium print and branded merchandise. But it’s as much about how we do it, leading with design, technology and sustainability.
Founded in 2004, we’ve come this far by being obsessed with the happiness of our customers. Along the way, we’ve built an award-winning and much-loved brand, with exceptional customer satisfaction and Trustpilot ratings. Those customers are typically small and medium-sized businesses based in North America, the UK, and Europe – businesses that, like us, value design and see the brand-building power of putting something real in people’s hands.
We’ve received the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Part of Tech Nation’s ‘Future Fifty’, we’ve been profiled in the Financial Times, and ranked in the Guardian’s top 10 UK start-ups.
Today we are over 350 people, headquartered in the UK but with many of our people based in the USA and South Africa.
At MOO, we don’t just print business cards; we help people make their mark on the world. We believe great design is for everyone and our goal is to help customers achieve that!
We are looking for an Inbound Call Specialist who is part problem-solver, part design-enthusiast, and 100% dedicated to the customer experience.
As the literal voice of our brand, you will be the first point of contact for our customers when they call in. Whether they need help choosing the perfect paper stock, tracking down a delayed package, or fixing a design that didn't print quite right, you’ll be their hero. We don't believe in rigid, robotic call centers here—we believe in keeping it human, having real conversations, and delivering absolute delight on every single call.
The hours will be as follows:
Training - months 1- 2 >>: 9-5:30pm
months 3 - 6 >> 11am-7:30pm
months 6+ >> 1pm-9:30pm
Frequently Asked Questions
Is the salary disclosed for the Inbound Phone Representative position at moo?
The salary for this Inbound Phone Representative role at moo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Inbound Phone Representative position at moo located?
This Inbound Phone Representative role at moo is based in East Providence, RI. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Inbound Phone Representative role at moo full-time or part-time?
This is listed as a Perm Full time position. It is posted as a Inbound Phone Representative role in the Customer department at moo.
Which team or department does the Inbound Phone Representative at moo belong to?
This Inbound Phone Representative position is part of the Customer department at moo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Inbound Phone Representative position at moo?
Click the "Apply Now" button on this page. You will be redirected to moo's official application portal hosted on lever where you can submit your application directly.
When was the Inbound Phone Representative job at moo posted?
This Inbound Phone Representative position at moo was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Inbound Phone Representative
moo
You'll be redirected to moo's official application page on Lever.