Inbound Team Lead - Jumia (Full Time)

What you will be doing

• Lead, mentor, and develop a team of inbound associates.
• Conduct regular team meetings to communicate goals, performance expectations, and updates.
• Foster a positive and inclusive work environment.
• Oversee the receipt, storage, and distribution of inbound goods.
• Ensure accurate and timely processing of shipments.
• Monitor and manage daily inbound workflow, adjusting resources as necessary to meet operational targets.
• Implement and maintain standard operating procedures (SOPs).
• Track key performance indicators (KPIs) and provide regular performance reports.
• Identify areas for improvement and implement corrective actions.
• Conduct performance evaluations and provide feedback to team members.
• Work closely with other departments, including Outbound and Inventory, to coordinate activities and resolve issues.
• Communicate effectively with management and other stakeholders to ensure smooth operations.
• Address and resolve any issues or discrepancies related to inbound shipments.
• Implement solutions to improve efficiency and reduce errors.

What we are looking for

• Bachelor’s degree and at least 2 years of experience in distribution, warehousing or logistics and Supply Chain environment at least 1 year of direct leadership, indirect leadership
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively, diagnose problems and identify and lead the appropriate solutions
• Ability to manage several priorities simultaneously - results orientation - while retaining all information
• Bias for action, strong work ethic and desire to achieve excellence
• English proficiency
  
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