Compliance Officer - Investment Banking
standardbankgroup
Inbound Team Leader
About this role
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To implement, enable, scale, entrench, engage and commercialise the consumer client value proposition/s and life journeys in the Voice Branch, country in collaboration with other Segments, Client Solutions, Engineering and country stakeholders through the client engagement platforms. To drive integrated ways of work with Client Coverage, Digital and eCommerce for the delivery of client sales and service needs.
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce or equivalent
Experience Required
Personal and Private Banking
3-4 years
Experience in all facets of Consumer Banking, including heading up a segment. Knowledge and experience of consumers, their needs and their markets gained from an extended period of industry experience and a proven track record in high-level leadership in organisations of comparable size and complexity. Experience in managing an inbound / outbound contact centre. Experience in managing an income statement. Exposure to product development, customer insights and building of financial solutions.
Additional Information
Behavioural Competencies:
- Developing Strategies
- Directing People
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Generating Ideas
- Making Decisions
- Producing Output
- Seizing Opportunities
- Showing Composure
- Team Working
- Valuing Individuals
Technical Competencies:
- Customer Understanding (Business Banking)
- Financial Acumen
- Product Knowledge (Business Banking)
- Risk Management
- Risk Reporting
- Risk/ Reward Thinking
- Strategic Planning and Reporting
Frequently Asked Questions
Is the salary disclosed for the Inbound Team Leader position at standardbankgroup?
The salary for this Inbound Team Leader role at standardbankgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Inbound Team Leader position at standardbankgroup located?
This Inbound Team Leader role at standardbankgroup is based in bw, Gaborone, Gaborone, South-East District, Botswana, South-East District. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Inbound Team Leader role at standardbankgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Inbound Team Leader role at standardbankgroup.
How do I apply for the Inbound Team Leader position at standardbankgroup?
Click the "Apply Now" button on this page. You will be redirected to standardbankgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Inbound Team Leader job at standardbankgroup posted?
This Inbound Team Leader position at standardbankgroup was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Inbound Team Leader
standardbankgroup
You'll be redirected to standardbankgroup's official application page on SmartRecruiters.