Indirect Sales Account Manager (F2F)

# One Group | One Energy

We are Enerwave, member of HELLENiQ ENERGY and a leader in providing outstanding and innovative energy solutions. We operate with passion, being engaged in heart and mind to what we do, and we pride ourselves on offering our employees a place where they can excel, creating value. We are offering now a set of exciting positions in our headquarters in Athens, across multiple departments and areas of expertise.

We are looking for an Indirect Sales Account Manager who will be responsible for the development, management, performance, and expansion of the Indirect Field Sales Channel for Small & Medium Business customers (LVB & NGB), ensuring the acquisition, retention and growth of customers in alignment with the Company's commercial strategy, policies and objectives.The role is accountable for the recruitment, onboarding, coaching, performance monitoring and continuous development of external sales partners and Field Sales Representatives, while also leading the creation and optimization of a dedicated 3rd Party Direct B2B Sales Force, ensuring achievement of commercial targets, customer acquisition goals, productivity standards and quality KPIs. Acts as the primary interface between the Company and all assigned sales partners, ensuring operational excellence, sustainable growth, compliance, and profitable business development.

What will you do:

• Provide professional, proactive and strategic account management to all assigned sales partners, maximizing revenue, profitability and customer acquisition results.
• Develop a thorough understanding of each partner's business model, sales capabilities, geographic coverage, customer portfolio and growth plans to identify expansion opportunities and improve performance.
• Recruit, evaluate, develop and manage Face-to-Face Sales Partners in accordance with the Company's commercial strategy and annual business plans.
• Establish partner performance reviews based on predefined commercial and qualitative KPIs, making recommendations regarding continuation, development, restructuring or termination of partnerships.
• Deploy new sales partners and ensure effective onboarding, sales readiness and continuous training on products, services, sales processes and compliance requirements.
• Build strong, collaborative and mutually beneficial relationships with partners through regular business reviews, field visits and performance meetings.
• Design, build, develop and manage a dedicated 3rd Party Direct B2B Sales Team aligned with the Company's strategic growth objectives within the SME segment, ensuring adequate geographical coverage, resource allocation and operational effectiveness.
• Collaborate with sales partners on the recruitment, onboarding, training, coaching and performance management of Field Sales Representatives, ensuring high levels of productivity, professionalism, compliance and customer experience.
• Define, monitor and continuously improve key performance indicators (KPIs) for partners and sales representatives, including customer acquisitions, gross and net adds, conversion rates, sales productivity, portfolio revenue and margin, quality metrics, activation rates, contract acceptance rates, cancellations and customer retention indicators.
• Monitor market developments, customer needs and competitor activities, providing actionable recommendations to strengthen the Company's commercial position and support portfolio growth
• Liaise with Marketing regarding market intelligence, commercial campaigns, trade promotions, lead generation initiatives and the implementation of sales activation programs. Liaise with the Legal Department regarding partner agreements, contractual negotiations and compliance requirements.
• Drive cross-functional collaboration with Customer Operations, Marketing, Finance and other key stakeholders to ensure sales quality, operational excellence, customer journey optimization and the successful delivery of strategic business objectives and growth initiatives.

What you need to be successful:

• A BSc in Business Administration, Economics, Marketing or relevant discipline.
• At least 3-5 years of experience in a similar position.
• Excellent command of the English language.
• Advanced knowledge of MS Office tools.

Our offer to you:

• Competitive salary
• Bonus scheme 💰
• Ticket restaurant card 💳
• Transportation reimbursement ⛽
• Private Health Insurance coverage 🩺
• Pension Scheme
• Home electricity and natural gas discount ⚡
• Continuous learning & upskilling opportunities and access to our premium online training platform 📚
• Reimbursement for your athletic activities 🥈
• Unlimited fruits and snacks at the office 🥜

Enerwave S.A. will keep your personal information for a period of 2 years from the submission date, after which we will delete your personal data. Enerwave S.A. has the right to transfer your personal information to third parties to whom it has assigned services, which require the collection and processing of such personal data for candidate evaluation in the process of personnel selection.

For more information regarding the processing of your personal information and exercising your rights, please read the Notice to Candidate Employees.