INSIDE SALES REPRESENTATIVE
CornerstoneBuildingBrandsCareers
Full time
Inside Sales Representative
emcorgroup· Operations Services
About this role
About Us
We provide commercial HVAC, plumbing, sheet metal fabrication, advanced BAS and energy services to clients across Wisconsin. Our expertise extends into a full-range of industries – from healthcare and manufacturing to education, government, financial institutions, and more.
Job Summary
IKM Building Solutions
Job Title: Inside Sales Representative
Location: West Allis, WI
Schedule: Full-Time | Monday – Friday
FLSA Status: Exempt
About the Role
IKM Building Solutions is seeking a driven, customer-focused Service Inside Sales Representative to support our Service Department. In this role, you’ll combine sales expertise with operational coordination—providing quotes, supporting account managers, and delivering exceptional customer service.
If you are organized, proactive, and thrive in a fast-paced environment, this is an excellent opportunity to grow your sales career in the HVAC and building solutions industry.
Key Responsibilities
Under the direction of the Service Department Manager you will:
- Respond to customer inquiries and provide service-related information and quotes
- Estimate and prepare repair proposals based on technician findings or customer requests
- Coordinate with vendors to gather pricing for services and materials
- Track and manage repair proposals in CRM (SmartSheet) and follow up on outstanding quotes
- Support renewal and preparation of Planned Maintenance Agreements (PMAs)
- Assist with job setup and coordination (equipment, rentals, trucking, parts, etc.)
- Handle inbound calls and emails from new and existing customers
- Support Account Managers with estimating, site surveys, and national account work
- Complete service order requests and maintain accurate documentation
- Follow up on marketing initiatives and customer outreach campaigns
- Participate in team meetings and ongoing training opportunities
Qualifications
Experience
- 2-3 years of inside sales experience (required)
- Experience managing a high volume of outbound calls
- Estimating and/or HVAC industry experience preferred
- Competitive, goal-oriented mindset with strong follow-through
Education
- High School diploma or GED required
- Associate’s or Bachelor’s Degree in Business, Marketing, or related field preferred
Skills
- Strong customer service and communication abilities
- Comfortable with CRM systems and learning new software
- Highly organized with the ability to prioritize in a fast-paced environment
- Detail-oriented with strong problem-solving and decision-making skills
- Professional, trustworthy, and able to handle confidential information
Work Environment & Physical Requirements
- Office-based role using standard office equipment
- Primarily sedentary, with occasional filing and lifting (up to 20lbs)
- May require bending, standing, or reaching for file storage
- Some local travel may be required for customer site visits
Why Join Us?
At IKM Building Solutions, we value innovation, precision, and collaboration. You’ll be part of a team that’s shaping the future of MEP design and fabrication through cutting-edge technology and expert craftsmanship.
Qualifications
#ikmech
#LI-SB1
#LI-Hybrid
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.Frequently Asked Questions
Is the salary disclosed for the Inside Sales Representative position at emcorgroup?
The salary for this Inside Sales Representative role at emcorgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Inside Sales Representative position at emcorgroup located?
This Inside Sales Representative role at emcorgroup is based in West Allis, WI, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Inside Sales Representative role at emcorgroup full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Inside Sales Representative role in the Operations Services department at emcorgroup.
Which team or department does the Inside Sales Representative at emcorgroup belong to?
This Inside Sales Representative position is part of the Operations Services department at emcorgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Inside Sales Representative position at emcorgroup?
Click the "Apply Now" button on this page. You will be redirected to emcorgroup's official application portal hosted on icims where you can submit your application directly.
When was the Inside Sales Representative job at emcorgroup posted?
This Inside Sales Representative position at emcorgroup was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Inside Sales Representative
emcorgroup
You'll be redirected to emcorgroup's official application page on icims.