Insurance Follow Up Rep
commonspirit
OTHER
Insurance Follow Up Rep
commonspirit· Patient Accounting
About this role
Where You’ll Work
From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.Job Summary and Responsibilities
As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers.Every day you will review denials, initiate follow-up with insurers, rectify billing errors, submit appeals, and negotiate for maximum reimbursement.To be successful, you will understand billing regulations, possess strong problem-solving skills, and communicate effectively to optimize revenue recovery.- Follows-up with insurance payers to research and resolve unpaid insurance accounts receivable; makes necessary corrections in the practice management system to ensure appropriate reimbursement is receive.
- Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices, including when and how to ensure that correct and appropriate payment has been received.
- Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements.
- Resubmits claims with necessary information when requested through paper or electronic methods.
- Anticipates potential areas of concern within the follow-up function; identify issues/trends and conducts staff training to address and rectify.
- Recognizes when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels.
Job Requirements
Required- None, upon hire
- High School GED General Studies and Two years of revenue cycle or related work experience , upon hire or
- High School Graduate General Studies and Two years of revenue cycle or related work experience , upon hire and
- Graduation from a post-high school program in medical billing or other business related field is , upon hire
Frequently Asked Questions
Is the salary disclosed for the Insurance Follow Up Rep position at commonspirit?
The salary for this Insurance Follow Up Rep role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Insurance Follow Up Rep role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a Insurance Follow Up Rep role in the Patient Accounting department at commonspirit.
Which team or department does the Insurance Follow Up Rep at commonspirit belong to?
This Insurance Follow Up Rep position is part of the Patient Accounting department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Insurance Follow Up Rep position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the Insurance Follow Up Rep job at commonspirit posted?
This Insurance Follow Up Rep position at commonspirit was posted on Jun 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Insurance Follow Up Rep
commonspirit
You'll be redirected to commonspirit's official application page on icims.