Intake Coordinator

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

Shriners Spokane is looking for a full time Intake Coordinator to join our team.  The Intake Coordinator processes and tracks new patient applications, schedules and monitors new patient internal referrals, clinic appointments and changes, and communicates with families and Shrine Centers regarding status.  Triages patient referrals and patient applications by assessing urgency.  Handles inquiries regarding referrals and eligibility requirements.  Maintains databases on activity, and prepares statistical reports for Board of Governors, Shrine Centers and Key Volumes reporting.  Attends monthly Applications Committee meeting and provides statistical and patient information.  

Schedule: Full Time, FTE 1.0 (in person)

The pay range for this position is $20.16/hour - $30.25/hour. Compensation is determined based on years of experience and departmental equity. 

Responsibilities

• Responsible for triage of new patients for appropriate level of scheduling.
• Uses computer to enter patient information into the EMR in an accurate and timely manner.
• Participates in positive and effective communication; demonstrates flexibility of change as required, promotes inter/intra teamwork, works efficiently and demonstrates integrity.
• Consistently meets operational expectations related to attendance, punctuality, meeting attendance, compliance with deadlines, staying current with posted and email communication, etc.

Note:  This is not an all-inclusive list of this jobs responsibilities.  The incumbaent may be requiered to perform other relatd duties and participate in special projects as assigned.

Qualifications

Required

• High School Diploma/GED 
• Basic Life Support(BLS), required within 90 days.

Preferred

• 2 Year of Pediatric scheduling and patient information applications